Senior IT Business Analyst – Payments Ref #: HQ1654

UBB was established in 1992 through the merger of 22 Bulgarian regional commercial banks as the first and largest in terms of scale consolidation project in the Bulgarian banking sector. Since 2017, the Bank has been part of the Belgian bank-assurance group КВС, currently the largest financial group in Bulgaria.

While invariably standing by our corporate values, we want to be the reference in the bank business through client-centricity in all our activities. We aim at achieving sustainable and profitable growth by fulfillment of our role in society.

Senior IT Business Analyst – Payments

Join Our IT Delivery Team and Help Shape the Future of Payments

We are looking for an experienced and proactive Senior IT Business Analyst to join our Payments IT Delivery team.

In this role, you will take ownership of business analysis across end-to-end payment processes, connecting business needs with technology solutions and producing high-quality requirements and functional specifications, with a strong focus on system interactions and integration dependencies.

What You’ll Do

• Lead E2E business analysis for payment related initiatives, covering business processes, system interactions and integration dependencies.
• Independently gather, challenge, analyse and translate business needs into clear, complete and actionable business requirements, functional specifications, use cases and acceptance criteria.
• Identify gaps and improvement opportunities in payment processing, assess the business and system impacts of proposed changes, and highlight associated risks.
• Work closely with business stakeholders, IT teams, architects and external vendors to evaluate solution options, clarify requirements and ensure alignment on expected outcomes.
• Proactively drive analysis activities, facilitate discussions, resolve ambiguities and maintain clear visibility of progress, outstanding issues and deliverables.
• Contribute throughout the delivery lifecycle, including solution assessment, testing, UAT, implementation and post implementation analysis.
• Share expertise, support colleagues and contribute to improving analysis practices, documentation quality and knowledge within the team.

What We’re Looking For

• At least 5 years of experience in IT business analysis or a comparable role, with substantial experience in banking or financial services, including practical experience in payment processing.
• Solid understanding of end-to-end payment processes, including payment initiation, validation, processing, settlement, transaction statuses and exception handling.
• Proven ability to independently deliver high-quality business requirements, functional specifications, process flows, use cases and acceptance criteria.
• Strong analytical thinking, problem-solving skills and the ability to identify gaps, challenge assumptions and assess business and system impacts.
• Good understanding of Core Banking, payment processing systems and application integrations, with the ability to work effectively with both business and technical teams.
• A proactive, self-driven approach, strong sense of ownership and ability to manage priorities, dependencies and stakeholder expectations.
• Excellent communication and collaboration skills, with the confidence to facilitate discussions and explain complex topics clearly.
• Good command of English.

Advantages

• Experience with Temenos T24 or similar banking platforms.
• Knowledge of European and international payment schemes and infrastructures, such as SEPA SCT/INST, TARGET/TIPS and SWIFT.
• Familiarity with ISO 20022, payment messaging standards, APIs or other integration technologies.
• Understanding of payment related regulatory requirements, operational controls, reconciliation, fraud prevention or transaction monitoring.
• Experience working in Agile or hybrid IT delivery environments, including tools such as Jira and Confluence.

You will find:

• Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
• Competitive remuneration
• Various opportunities for learning and further development of professional skills and competencies
• Preferences for the bank products and services
• Additional health insurance
• Life/Accident Insurance
• Food vouchers – 55 EUR
• Referral program
• Additional bonus for important life events
• Hybrid working model and flexible working time (for the employees in Head Office)
• 25 days annual paid leave + 1 additional day for birthday
• Sport card
• Participation in a solidarity fund which helps employees and their families when necessary

Share your future with us!

Please, send your CV by using the button “Apply for this job” on the bottom of the page.

Only short-listed candidates will be contacted.

All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.