Product Manager

Modeshift builds the software platform that runs public transport for 60+ cities across Europe and the US. Our platform covers contactless fare collection, real-time vehicle tracking, passenger mobile apps, operator tools, and the back-office systems behind them. From checking an arrival time to tapping to board, passengers interact with Modeshift-powered systems throughout the journey.

We’re hiring a Product Manager to take ownership of complex product features, connect customer needs with technical solutions, and help shape how cities manage public transportation.

What you’d work on

You’ll work on a connected platform bringing together software, hardware, payments, and real-time data. Your job is to understand what transit operators and passengers need, translate those needs into clear product decisions, and make sure we build solutions that work in the real world.

• Work directly with transit agencies and operators to understand their challenges, operational needs, and business priorities.
• Translate customer requirements into clear product specifications, priorities, and measurable outcomes.
• Partner with designers and engineers to take features from discovery and definition through development and release.
• Own product discovery, prioritization, and release readiness across your areas of responsibility.
• Make trade-offs between customer expectations, technical complexity, and long-term product value.
• Work closely with engineering, delivery, and customer support to ensure successful implementation and adoption.
• Use data, customer feedback, and product analytics to evaluate outcomes and identify opportunities for improvement.
• You won’t just manage a backlog. You’ll be expected to understand the problems behind customer requests, challenge assumptions, and take responsibility for what we deliver.

Our platform

A cloud-based SaaS platform connecting passenger mobile applications, fare collection, payment processing, real-time vehicle tracking, and operational back-office systems.

Our technology integrates with physical devices such as validators, driver consoles, vending machines, and onboard systems.

You’ll work closely with engineering teams building APIs, integrations, and data-driven products, so understanding how complex systems fit together matters.

What we look for

• 5+ years of experience in product management, technical program management, or ownership of complex software systems, preferably in B2B environments.
• Strong systems thinking and the ability to connect business needs, technical constraints, and user experience.
• Solid understanding of product discovery, prioritization, and SaaS product development.
• Technical fluency with APIs, integrations, enterprise systems, and how software products are built.
• Hands-on experience with SQL and BI, reporting, or analytics tools.
• Good understanding of UI/UX principles and experience collaborating with product designers.
• Ability to turn ambiguous problems into clear requirements and practical product decisions.
• Strong communication skills and confidence working with technical teams, business stakeholders, and customers.
• Fluency in English.
• We’re looking for someone who can understand a complex problem, make the right trade-offs, and take ownership of the outcome, not just coordinate tasks between teams.
• Experience with modern AI technologies, including LLMs and AI agents, is highly desirable. We value people who understand how these tools can improve product development and solve real business problems.
• Bonus: a background in software engineering, QA/testing, or technical support.

We’ve been hiring slowly because most CVs don’t match the role’s requirements. If yours does, you’ll hear back quickly.

Compensation and benefits

• Performance bonus
• Private health insurance, premium package
• Hybrid or office, whichever suits you
• Personal assistant for your car
• MultiSport or equivalent

Interview process

Short screening call first. If that goes well, a technical /business interview, and then a final technical round. The technical interviews go deep on test architecture, automation design, debugging system behaviour, and algorithms. We aim to close within two to three weeks of the first call.