Solutions Engineer – Microsoft Dynamics 365

We are looking for a Solutions Engineer to bring Dynamics 365 solutions to customers in domestic and international markets. This is a customer-facing, commercial role: you will combine solution consulting with ownership of the sales cycle, from the first conversation to a signed contract. You will work closely with presales consultants, delivery teams and technology partners, including Microsoft. You will also have the opportunity to offer complete solutions for system integration, cybersecurity and AI.

Key responsibilities

*Present and position Dynamics 365 ERP solutions and related services (implementation, integrations, data migration, support and training) to domestic and international customers.

*Understand each customer’s business needs and match them to the right ERP solution and services.

*Own the customer journey from lead to contract: discovery, solution positioning, proposals, pricing, negotiation and closing.

*Create new opportunities through outbound prospecting, networking, events and partner channels.

*Work with presales and delivery teams to shape solutions, estimates and statements of work.

*Build and maintain relationships with Microsoft account and partner teams, and co-sell where relevant.

*Grow existing accounts through upsell and cross-sell, including support contracts and add-on services.

*Keep an accurate pipeline and forecast in the CRM, and report regularly to leadership.

*Follow market trends such as ERP modernisation, cloud migration and AI adoption, and turn them into customer opportunities.

Requirements

*3–5+ years of B2B experience in ERP, enterprise software or IT services, in a customer-facing solution or sales role. Microsoft Dynamics 365 experience is strongly preferred.

*Experience working with customers in international markets.

*Track record of meeting or exceeding commercial targets in long, consultative sales cycles.

*Solid understanding of ERP concepts (finance, supply chain, manufacturing, distribution) and how they relate to business outcomes.

*Familiarity with the Microsoft partner ecosystem (licensing, CSP, co-sell).

*Strong presentation, negotiation and stakeholder management skills, including with C-level and finance decision-makers.

*Fluent English and Bulgarian (written and spoken). Other languages are an advantage.

*Bachelor’s degree in business, economics, IT or a related field.

Nice to have

*Experience with cloud solutions (for example Azure) and IT infrastructure solutions and services.

*Experience with AI solutions (Copilot, Power Platform, low-code).

*Experience with implementation and migration services.

*Microsoft certifications (for example Dynamics 365 or Microsoft Business Applications).

*An existing network among mid-market and enterprise companies in the wider EMEA region or other international markets.

What we offer

*Competitive base salary plus performance-based bonus

*Hybrid working model

*Food vouchers

*Private health insurance and dental support

*Sport benefit