IT Business Analyst (Product Owner)

CleverPine is a service company that thinks and acts like a product organization. We build and take ownership of long-term software products, focusing on solving complex challenges in the aviation sector.

Forget about leasing people and timesheets; we build products and we are proud of the technology that drives the exciting industry of aviation forward. Our passion is tackling the toughest problems and engineering transformative solutions that reshape business operations from the ground up.

Zero corporate BS is our golden rule. We are straight shooters who think fast and focus on practical solutions. Our selection process is no exception – a single interview followed by feedback within the next calendar week.

Please read carefully below, because we truly mean what we say.

Who we look for:

We are looking for a talented and driven IT Business Analyst (Product Owner) to join our fast-growing team in Sofia. Business Analysts play a decision-making role due to having wider knowledge and deeper understanding of the customer needs, the product, and the stakeholders’ demands.

The B2B product management function has two ultimate goals:

Create products and solutions that make users “quantifiably” better at job tasks that have strategic value to their organization.

Make sure products and solutions can be delivered, marketed and sold in a manner that supports the clients strategic goals and financial targets.

Business Analyst Responsibilities

• Collaborates with customer representatives, developers, designers, and other stakeholders to shape product vision and roadmap priorities. 
• Manages product discovery, delivery, rollout, and continuous improvement. 
• Represents the customer within the development process.
• Leads discovery through interviews, workshops, market research and workflow analysis. 
• Creates workflows, user journeys, wireframes, user stories and lightweight UX concepts  
• Creates prioritized product plans and backlogs with scope that mirrors customer business goals and operational priorities.
• Participates in daily scrum meetings, planning, reviews and retrospectives.
• Experience in collaborating with Software Development Teams in an Agile environment is a must.
• Performs product demos to customers and develops relationships in key clients.
• Defines and tracks product success metrics, improves product direction. 

Beneficial Personality Traits

• AI-Augmented SDLC – Practical experience using AI in requirements definition, development, or testing will be considered a strong advantage.
• A people-person that’s more curious about the business of the customers than he/she is about the technical aspects of the product.
• Positive, “glass-is-always half-full” attitude.
• Believes in team success rather than personal winning.
• Strong written and verbal communication skills
• Articulate and persuasive.
• Opportunistic and resourceful mindset
• Others find them enjoyable to work with.
• Excellent at multi-tasking.
• Doesn’t panic when things are not clearly defined, don’t go as strictly planned, or are not perfectly set up.
• Comfortable in a leadership role and enjoys high visibility among peers.
• 2+ years in Product Management, Product Ownership, or Business Analysis.

What you can expect from us:

• Top talented and inspiring colleagues. You will get the chance to learn from (and teach) some of the brightest and highly skilled people you will ever meet. We are all about collaboration and helping each other reach our full potential in the fastest way possible.
• Staying ahead of the curve. We strive to use the most modern, proven and widely used technology stack, creating the right environment to innovate, transform, accelerate, and experiment.
• Ownership and autonomy. We do not believe in micromanagement, instead, you will take responsibility for your commitments and their outcomes. Together with your team, you have the freedom to choose a design approach, test, fail and build software solutions for high impact.
• Loads of fun. We work hard and dedicated, but when it is playtime, we surely know how to do it in style. We organize awesome events, parties, and company-wide nights out. We love spending time together for outdoor activities, being nerds in board games, and kicking ass in the IT football championship.

If the above is what drives you, don’t hesitate to get in touch. We’d love to talk to you!