Technical Support with German

We are ✮ Center Stars ✮ – a recruitment agency specializing primarily in multilingual talent acquisition.

Beyond recruitment, we act as career advisors, talent matchmakers, and partners in connecting people with exciting professional opportunities.

As a Tech Consultant, you will provide prompt and professional technical support to German-speaking corporate customers through a ticketing platform and other communication channels. Your responsibilities will include diagnosing and resolving hardware-related issues, reviewing system logs, assisting with Microsoft Office and connectivity problems, and forwarding more complex technical cases to the relevant teams when necessary.

Requirements:

– Excellent command of German, both spoken and written;
– Good proficiency in English;
– Previous experience in customer communication and client-facing roles is essential;
– Background in technical assistance or a similar position would be considered an advantage;
– Strong analytical thinking and troubleshooting abilities, with confidence in handling technical challenges independently;
– A team-oriented mindset and the flexibility to perform effectively in a dynamic, fast-moving environment;
– A Bachelor’s degree in Computer Science, IT, or a related discipline is an advantage.

What We Offer:

– The flexibility to work entirely remotely;
– Competitive salary package;
– Private health insurance and a wide range of additional employee benefits;
– Comprehensive onboarding and professional development training;
– Opportunities to grow professionally and build a long-term career in the IT sector;
– A supportive, friendly, and inclusive team culture.

If you want to join a company that encourages you to unlock your full potential, Аpply now!

Licensed by MLSP, license N 2564, valid from 03.07.2018

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