Head of IT Platforms Department Ref #: HQ1462

UBB was established in 1992 through the merger of 22 Bulgarian regional commercial banks as the first and largest in terms of scale consolidation project in the Bulgarian banking sector. Since 2017, the Bank has been part of the Belgian bank-assurance group КВС, currently the largest financial group in Bulgaria.

At UBB we share values such as trust, equity and inclusion, by taking the responsibility to our employees and to the society extremely seriously. We strive to be a role model by encouraging open dialogue and collaboration and by creating an environment where every employee feels heard and appreciated. At UBB we firmly believe that people are our greatest asset and the driving force for our company to pursue the excellence we have been striving for. The company is convinced that the ultimate goal must always be meaningful and in sync with our company core values. We will be happy if you would share your uniqueness and become part of our team, where together to be First!

We are looking for a seasoned and forward thinking Head of IT Platforms Department to lead the strategic development and operational excellence of UBB’s IT platforms and infrastructure. This role requires strong technical expertise, a modern engineering mindset, and the leadership capability to guide teams through digital transformation, modernization, and cloud ready architectures.

Requirements:

• 5+ years of IT management experience with proven leadership in infrastructure, platforms, or DevOps teams.
• Solid understanding of enterprise platform operations including:
• Kubernetes, Docker, and container orchestration
• Public or hybrid cloud principles (Azure, AWS, or GCP preferred)
• Virtualization (VMware, Hyper‑V) and server infrastructure
• Monitoring, observability, and SRE practices
• Hands‑on exposure or architectural understanding of microservices, service mesh, reverse proxies/load balancers, and secure communication patterns.
• Strong people management, coaching, and performance evaluation skills
• Exceptional communication, analytical thinking, and decision‑making
• Ability to work effectively in high‑pressure, mission‑critical environments
• High level of accountability, problem‑solving capability, and adaptability
• Good command of English
• Bachelor’s or Master’s degree in Computer Science, Informatics, Engineering, Mathematics, or a related technical field.

Responsibilities:

• Lead the end to end lifecycle management of mission critical platforms across the bank, including architecture strategy, upgrades, scalability, and reliability.
• Drive modernization initiatives such as platform containerization, microservices adoption, infrastructure-as-code, and hybrid cloud enablement.
• Design and oversee platform architectures supporting high availability, disaster recovery, zero downtime deployments, and continuous resilience improvements.
• Oversee container orchestration platforms such as Kubernetes, OpenShift, or similar enterprise systems.
• Guide the team on building cloud ready services, container registries, secrets storage, and secure workload configurations.
• Oversee all integrations between banking systems, including API-based, message-driven, ESB, ETL, and batch processes.
• Ensure secure, scalable, and standardized integration patterns.
• Ensure all platforms comply with cybersecurity standards, internal IT controls, audit expectations, and local regulatory requirements.
• Oversee vulnerability management, patching cycles, and security hardening initiatives.
• Partner with Cybersecurity and Risk teams to ensure full traceability, monitoring, and incident readiness.
• Manage internal and external resources across traditional, agile, and hybrid delivery models.
• Establish transparent communication with senior management and other IT departments regarding platform health, capacity, risks, and improvement plans.
• Foster a culture of ownership, continuous learning, innovation, and operational discipline.

We will offer you:

• Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
• Competitive remuneration
• Various opportunities for learning and further development of the professional skills and competences
• Preferences for the bank products and services
• Additional health insurance
• Life/Accident Insurance
• Food vouchers – 55 Euro
• Referral program
• Additional bonus for important life events
• Hybrid working model and flexible working time (for the employees in Head Office)
• 25 days annual paid leave + 1 additional day for birthday
• Sport card
• Participation in a solidarity fund which helps employees and their families when necessary

Share your future with us!

Please, send your CV.

Only short-listed candidates will be contacted.

All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.