Business Analyst Ref #: HQ1557

UBB was established in 1992 through the merger of 22 Bulgarian regional commercial banks as the first and largest in terms of scale consolidation project in the Bulgarian banking sector. Since 2017, the Bank has been part of the Belgian bank-assurance group КВС, currently the largest financial group in Bulgaria.

While invariably standing by our corporate values, we want to be the reference in the bank business through client-centricity in all our activities. We aim at achieving sustainable and profitable growth by fulfillment of our role in society.

UBB is seeking a talented and dynamic Business Analyst to join our IT Delivery team

Requirements:

Professional Experience & Domain Expertise

• 5+ years of professional experience as a Business Analyst, preferably within banking, payments, financial services, or regulatory environments
• Proven experience working on regulatory, compliance, or risk‑driven initiatives (e.g. PSD2/PSD3, AML, KYC, SEPA, ISO 20022, data protection, reporting obligations)
• Strong background in requirements elicitation, analysis, validation, and management across complex enterprise systems
• Solid understanding of end‑to‑end banking and payment processes, system integrations, and data flows
• Proven ability to prepare and maintain business, functional, and system mappings
• Ability to clearly document business rules, assumptions, dependencies, and data logic
• Ability to translate regulatory and business requirements into clear functional and non‑functional specifications, user stories, and acceptance criteria
• Ability to interpret and validate SQL outputs for business and regulatory purposes
• Experience reviewing and validating API specifications (e.g. OpenAPI / Swagger) from a business perspective
• Experience supporting API testing activities using tools such as Postman or similar
• Experience collaborating with business, IT, compliance, legal, risk, and operations stakeholders
• Strong knowledge of Agile (Scrum/Kanban) and/or Waterfall delivery models
• Excellent analytical thinking, attention to detail, and structured problem‑solving skills
• Strong communication, facilitation, and documentation abilities
• Ability to work independently, take full ownership of analysis streams, and manage competing priorities
• Fluent English, written and spoken
• University degree in Business, Economics, Finance, IT, Engineering, or a related field

Nice to Have

• Hands‑on experience with payments platforms, transaction processing, or clearing and settlement systems
• Familiarity with core banking systems, digital channels, or regulatory reporting platforms
• Experience in highly regulated banking environments or large‑scale transformation programmes
• Knowledge of process modeling standards (BPMN, UML) and business architecture concepts
• Certifications such as CBAP, CCBA, PMI‑PBA, or Agile BA certifications
• Exposure to audit processes, regulatory inspections, or compliance reviews

Responsibilities

Regulatory & Business Analysis

• Lead the end‑to‑end business analysis activities for banking, payments, or regulatory initiatives
• Analyze regulatory texts and compliance requirements and transform them into clear, actionable system and process requirements
• Elicit, document, and manage business, functional, and non‑functional requirements, ensuring traceability to regulatory or business drivers
• Ensure requirements are complete, consistent, auditable, and aligned with regulatory obligations and internal policies

Mapping Preparation & Documentation

•  Prepare and maintain business and functional mappings, including:
  • Regulatory‑to‑business requirement mappings
  • Business‑to‑system and system‑to‑system mappings
  • High‑level source‑to‑target data mappings for payments, reporting, and compliance use cases

• Document mapping logic, business rules, assumptions, and dependencies in a clear and auditable manner
• Review and validate mappings with business owners, compliance, and technical teams
• Ensure mappings are kept up to date throughout delivery and reflect approved scope changes
• Support development and testing teams by clarifying mapping intent and expected outcomes

Data Analysis & SQL (Interpretation‑Only)

• Support data analysis activities using basic SQL interpretation and validation, including:
  • Reviewing SQL scripts prepared by developers or data teams
  • Validating that data logic aligns with documented business rules and mappings
  • Interpreting query results to confirm business expectations
• Participate in data validation and reconciliation discussions during testing phases
  Raise gaps or inconsistencies between business requirements, mappings, and data outputs
• Ensure data‑related assumptions are clearly documented for audit and compliance purposes

API Analysis & Testing Support

• Participate in API analysis and functional testing from a business perspective
• Review API specifications (e.g. OpenAPI/Swagger) to ensure alignment with business and regulatory requirements
• Define and execute business‑level API test scenarios, including:
  • Request/response validation
  • Field‑level data correctness
  • Error handling and negative scenarios
• Support testing activities using tools such as Postman or similar, focusing on business correctness rather than technical performance
• Collaborate with developers and QA to analyze API‑related defects and clarify expected behavior

Stakeholder & Delivery Collaboration

• Collaborate closely with Product Owners, Solution Architects, Developers, QA, throughout the delivery lifecycle
• Support User Acceptance Testing (UAT), including scenario definition, execution support, defect triage, and validation of regulatory compliance

You will find:

• Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
• Competitive remuneration
• Various opportunities for learning and further development of professional skills and competencies
• Preferences for the bank products and services
• Additional health insurance
• Life/Accident Insurance
• Food vouchers – 55 EUR
• Referral program
• Additional bonus for important life events
• Hybrid working model and flexible working time (for the employees in Head Office)
• 25 days annual paid leave + 1 additional day for birthday
• Sport card
• Participation in a solidarity fund which helps employees and their families when necessary

Share your future with us!

Please, send your CV.

All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.