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About the World Bank Group:
Established in 1944, the World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization
ITSGC Department Context
The Global Telecoms & Client Services (ITSGC) department within ITS provides global communications and client services, products and support for all member organizations across the World Bank Group. Services provided by ITSGC include: global network, unified communications (Telephony and Video-conferencing), end-user device and mobility service provisioning, IT support (Helpdesk, front-line IT support and IT training), rapid application delivery services for the entire World Bank Group, as well as coordination and implementation of all infrastructure projects facing World Bank Group country offices.
Position Overview: This position is a part of the World Bank Group’s Network & Infrastructure Delivery Unit (ITSNI), which falls under ITSGC. ITSNI is seeking a network engineer in the network engineering team.
The ideal candidate will have a solid understanding of network engineering concepts, including layer2/layer3 fundamentals, DNS, firewalls, and LAN/WAN technologies.
The Network Operations Center (NOC) is part of the World Bank Group’s (WBG) Network & Infrastructure Delivery Unit (ITSNI), which falls under the WBG Information Technology Solutions (ITS) VPU. The NOC is primarily responsible for 1st and 2nd level troubleshooting of the WBG’s local and global networks, logging and tracking issues, and testing new links/network equipment for readiness. The NOC operates on a 24/7/365 work schedule across the globe to support the enterprise network.
Essential Job Functions:
Desired Skills/Abilities (not required, but a plus):
Note: “The selected person will be hired on a 2 year renewable Term contract which can be extended based on business needs and performance”.
Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.