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Technical Writer

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    Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

    Our partner, CloudBlue, is a leading cloud platform provider that orchestrates B2B ecosystems by enabling management of traditional and digital products and subscriptions. You will have the freedom to be creative and make a difference in a fast paced and agile environment while enjoying the security of a large company backed by multi-billion parent company, Ingram Micro.

    What are we looking for?

    • Create effective customer-facing materials that will increase the adoption rate of new features. These materials may include:
    • Guides and help articles for different types of customers
    • API methods description
    • UI strings (error and other messages, inline hints, etc.)
    • Collaborate with product managers, developers, QA and UX designers to ensure timely delivery of the output
    • Maintain the existing body of documentation for the assigned product
    • Improve customer experience with our documents by analyzing statistics, researching new trends and implementing the necessary changes

    And if you meet the following criteria:

    • At least 3 years of experience in a similar position
    • Excellent writing and communication skills
    • The ability to understand complex concepts and explain them in simple language
    • Familiarity with the software development process
    • Experience in working with a documentation development tool (preferably MadCap Flare)
    • Knowledge of some of these technologies and software products:
    • Git
    • RHEL / CentOS
    • Kubernetes
    • Docker
    • Virtuozzo
    • Microsoft Azure
    • Ansible
    • Python
    • PostgreSQL
    • Python and Bash scripting
    • Fluent in English

    Then you are the right candidate for this role!

    We Offer You:

    • Additional health insurance
    • Food vouchers
    • Sport cards
    • Transport allowance
    • Home Office
    • Referral bonus program
    • Modern office with a stunning view
    • Charity & volunteer activities
    • Free drinks at the office