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Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

Our partner, CloudBlue, is a leading cloud platform provider that orchestrates B2B ecosystems by enabling management of traditional and digital products and subscriptions. You will have the freedom to be creative and make a difference in a fast paced and agile environment while enjoying the security of a large company backed by multi-billion parent company, Ingram Micro.

What are we looking for?

• Create effective customer-facing materials that will increase the adoption rate of new features. These materials may include:
• Guides and help articles for different types of customers
• API methods description
• UI strings (error and other messages, inline hints, etc.)
• Collaborate with product managers, developers, QA and UX designers to ensure timely delivery of the output
• Maintain the existing body of documentation for the assigned product
• Improve customer experience with our documents by analyzing statistics, researching new trends and implementing the necessary changes

And if you meet the following criteria:

• At least 3 years of experience in a similar position
• Excellent writing and communication skills
• The ability to understand complex concepts and explain them in simple language
• Familiarity with the software development process
• Experience in working with a documentation development tool (preferably MadCap Flare)
• Knowledge of some of these technologies and software products:
• Git
• RHEL / CentOS
• Kubernetes
• Docker
• Virtuozzo
• Microsoft Azure
• Ansible
• Python
• PostgreSQL
• XML-RPC API
• Python and Bash scripting
• Fluent in English

Then you are the right candidate for this role!

We Offer You:

• Additional health insurance
• Food vouchers
• Sport cards
• Transport allowance
• Home Office
• Referral bonus program
• Modern office with a stunning view
• Charity & volunteer activities
• Free drinks at the office