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Synergyc

ServiceNow ITOM Technical Consultant

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    Tech Stack / Изисквания

    Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s meet!

    What are we looking for?

    • Collaborate with clients to gather and analyze ITOM requirements, understanding their business processes and infrastructure
    • Design and implement ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Cloud Management, and Orchestration
    • Configure and customize the ServiceNow platform to meet specific ITOM requirements, ensuring optimal performance and reliability
    • Integrate ServiceNow ITOM with other IT systems and business applications to create a seamless and integrated environment
    • Provide training and support to end-users and IT staff on the use and maintenance of ServiceNow ITOM solutions
    • Document all aspects of implemented solutions, including configurations, integrations, and custom developments
    • Stay current with ServiceNow ITOM features, updates, and best practices
    • Collaborate with cross-functional teams and stakeholders to ensure successful ITOM implementations

    What you need to bring:

    • Proven experience as a ServiceNow ITOM Technical Consultant with a focus on Discovery, Service Mapping, Event Management, and Cloud Management
    • ServiceNow Certified Implementation Specialist (nice to have)
    • Strong understanding of ITIL principles
    • Fluency in English

    We Offer You:

    • Additional health insurance
    • Food vouchers
    • Sport cards
    • Transport allowance
    • Home Office
    • Referral bonus program
    • Modern office with a stunning view
    • Charity & volunteer activities
    • Free drinks at the office