Senior DevOps Engineer (Salesforce, Copado)

WE ARE

SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients across the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.

Our Salesforce Center of Excellence (CoE) is a team of over 90 architects, engineers, consultants, and quality control specialists focused on Salesforce excellence. The team delivers end-to-end Salesforce solutions, from presales support and architecture planning to full-scale implementation and post-deployment support, driving digital transformation for clients worldwide.

IF YOU ARE

• An experienced professional with 4+ years of hands-on work in DevOps, CI/CD, or release engineering within Salesforce ecosystems
• Highly skilled in Copado with deep practical knowledge of CI/CD and DevOps automation
• Confident in designing, implementing, and optimizing Copado-based CI/CD pipelines for secure and reliable delivery at scale
• Proficient in establishing release governance, including audit trails, compliance controls, and user permission frameworks
• Well-versed in Git-based version control, branching models, and multi-environment release strategies for Salesforce programs
• Strong in understanding the Salesforce development lifecycle, metadata management, and platform architecture
• Grounded in DevOps best practices across continuous integration, continuous delivery, and repeatable deployments
• Capable of acting as a technical point of contact for deployment and release issues and driving resolution across teams
• Comfortable mentoring and enabling developers on Copado standards, patterns, and best practices
• Adept at monitoring, troubleshooting, and improving pipeline performance, security, and reliability
• Able to design and extend Copado capabilities using functions, job templates, and custom extensions
• Familiar with Azure Cloud in the context of DevOps delivery and enterprise environments
• Clear and structured in creating documentation for deployment processes, branching strategies, and Copado configurations
• Collaborative in working with product managers, developers, QA teams, and stakeholders in fast-paced release cycles
• Analytical and practical in solving complex release and deployment challenges
• Effective in communication and stakeholder management across technical and non-technical audiences

AND YOU WANT TO

• Define, implement, and optimize CI/CD pipelines in Copado to automate and streamline software delivery
• Establish and enforce release governance policies, including audit trails, compliance controls, and permission frameworks
• Architect and implement Git-based version control and branching strategies across multiple Salesforce environments
• Lead deployment-related technical discussions and mentor teams on Copado best practices and operating standards
• Monitor, troubleshoot, and enhance pipeline performance to ensure secure and reliable releases at scale
• Design and extend Copado capabilities using functions, job templates, and custom extensions aligned with program needs
• Maintain clear and comprehensive documentation for deployment processes, branching strategies, and Copado configurations
• Explore and apply new Copado features, integrations, and AI-powered capabilities to drive continuous improvement
• Partner with product, engineering, and QA stakeholders to ensure effective planning, coordination, and successful releases

TOGETHER WE WILL

• Care for your and your family’s wellness with a health insurance package
• Embrace wide career opportunities, challenging projects, technologies, and a clear career path with SoftServe’s People Excellence program
• Provide access to 11,300+ learning solutions with SoftServe University and Udemy Business
• Support gaining certifications from leading providers (Google, AWS & others)
• Recognize Game Changers who represent our best talent, top contributors, and creative minds in the annual SoftServe Awards
• Create an exceptional customer experience and impact the company’s global success, and be recognized by the Customer Hero Program
• Empower scaling expertise with others by joining the Mentoring Program