This is a high-impact, client-facing engineering role at the forefront of AI. You will act as the technical spearhead in both presales and delivery, shaping how enterprise clients adopt AI-powered digital experiences.
RESPONSIBILITIES
Work on real AI systems in production, not just concepts or slideware, taking ownership from idea to implementation
Play a critical role in presales and deal shaping, leading demos, workshops, and solution narratives that directly influence client decisions
Combine AI orchestration, APIs, and agents into scalable, business-critical solutions
Build and evolve DXP solutions powered by AI—across content management, personalization, and experimentation
Leverage modern tools such as Cursor, Optimizely Opal, MCP servers, and cloud AI platforms Influence enterprise AI strategy and adoption at both technical and executive levels
Operate in a high-impact, client-facing role where your work directly drives revenue, shapes engagements, and defines long-term partnerships
REQUIREMENTS
Experience in customer-facing engineering / presales / FDE roles
Confidence in engaging both C-level executives and deep technical teams, translating complex ideas into clear business value
Experience with leading DXP ecosystems including Optimizely, Sitecore, Adobe Experience Cloud, or Contentful
Hands-on in building AI-powered solutions using LLMs, RAG architectures, agent-based systems, and APIs
Familiarity with modern AI tooling such as Cursor, LangChain/LlamaIndex, and vector databases
Proficiency in Python and/or TypeScript, with solid experience in API-driven integrations
Passion about MarTech, content management, omnichannel experiences, and personalization at scale
Thriving in fast-paced, ambiguous environments where experimentation and iteration are key
Being a natural communicator who can bridge business objectives with technical execution
Working proficiency in English (upper-intermediate or higher) within a multicultural environment
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.