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ServiceNow Engineer

Sentia Services | София

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Тази обява е публикувана само в DEV.BG Jobs: Преглеждаме значимите български сайтове за обяви за работа (с поне 400 IT обяви за работа). Тази обява не е публикувана в нито един от тях.
21 юли
Обявата е публикувана в следните минибордове
  • Sofia, Bulgaria
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    About Sentia

    We are one of the fastest-growing IT service providers in northwest Europe, with a 100% focus on our Cloud-First strategy. With over 600 employees, we are impossible to miss. From our offices in Bulgaria, Belgium, the Netherlands, and Denmark we work hard on what drives us: state-of-the-art IT infrastructure for our customers.

    At Sentia, you get all the space you need to develop your talents. We are convinced that you can only lead the way by continuing to develop yourself. That’s why we do everything we can to constantly innovate with you in both technology and your personal skills.

    You are

    • A driven individual with a proactive mindset
    • A real finisher that always aims for going the extra mile
    • A sharp-minded and collaborative individual
    • Someone that finds opportunities in challenges

    You’ll get

    • A stimulating and dynamic work environment
    • Plenty of possibilities to develop your professional and personal skills
    • A fantastic and international team with transparent collaborative culture

    Your Tasks

    • Being technically responsible for the product
    • Implementing best practices
    • Motivate each other to deliver innovative solutions to business problems
    • Share your knowledge across the team

    You & the team

    Are you a person that would like to join us in delivering our Platforms roadmap to our (internal)customers? Do you like to see a direct impact of your work on the organisation? If the answer is ‘yes’ this is the right place for you!

    At Sentia we focus on smart solutions and we are hungry for more, all of the team members love to learn everything about new technologies which can help the organisation thrive, and discussing this during team meetings, lunch, beer, and pizza sessions.

    As a ServiceNow Engineer working as part of the Sentia Group Integration Office within the Platforms & Internal IT department, you will be responsible for the development of new capabilities for our business and (internal) customer within the ServiceNow product while protecting the life estate in a fast-paced environment potentially working across multiple instances. The modules you will be working with are IT Service Management (ITSM) and Customer Service Management (CSM). You will collaborate as part of the team and champion the use of Agile and DevOps best practices to drive continuous delivery at an ever-increasing pace without impacting the performance of an „always-on“ platform. You will be a part of a dynamic and international team that supports Sentia in one of the most important projects. In Sentia we value customer intimacy and having a proper functioning platform to support our clients is crucial.

    This role provides a large scope to bring in innovative ideas, implement fast change and drive forward the technology and the team to exploit ServiceNow capability effectively and efficiently. 

    The most successful candidate for the role has:

    • Very good English skills
    • Very good communication skills
      • Ability to confidently present to external stakeholders
    • Aligned with Sentia leading principles listed below
    • Demonstrable and transferable knowledge of web technologies such as XML, HTML, JavaScript
    • Experience with Jelly and Twitter Bootstrap is a plus
    • In-Depth cross-tool understanding of ServiceNow, such as workflow, user interface (UI), client scripts, business rules
    • Ability to identify and adopt off the shelf functionality before heavily customised applications 
    • Proven track record in designing ServiceNow applications and web-based solutions 
    • A good understanding of supporting tools and technologies such as LDAP, SSO and Identity Management preferably OKTA
    • Experience of working within rapid deployment environments utilising Agile (particularly SCRUM methodologypreferably in Jira
    • Excellent oral and written skills with the ability to confidently present to external stakeholders 
    • Experience with the ServiceNow CMDB/CSDM and InR (Identification and Reconciliation) is a plus 
    • Functional analyst alike skills (user story creation) 
    • UX alike skills to maximize value creation via the low-code Now App Engine 
    • The world outside ServiceNow appeals to you as well  
    • The ability to speak with dev people and understand API’s (GraphQL and REST)