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Technical Writer


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    Tech Stack / Изисквания


    We are a USA-based software company that provides inventory and order management solutions for internet retailers, combining a set of technologies around Innovation, Intelligence, and Integration.

    Are you naturally curious and genuinely interested in pursuing a career in technical writing? Are you a true self-starter who thrives in collaborative environments? If you have both strong writing skills and technical expertise, we want to hear from you.

    In this role, you will work collaboratively with technical support specialists, developers and usability experts to ensure that the technical details of our products are clearly described and easy to understand.

    The ideal candidate would have excellent writing, editing, critical thinking and time management skills.


    • Collaborate with internal teams to gain a deep understanding of the product and its documentation requirements.
    • Write easy-to-understand user interface text, online help and developer guides.
    • Develop tutorials to assist end-users with various applications.
    • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities.
    • Create and maintain the information architecture.
    • Learn new features, understand their functionality, and document them in clear, concise language.
    • Manage content projects from start to finish, understanding trade-offs while mitigating risks and measuring impact.
    • Manage WordPress site.
    • Create online technical content for social media.


    • At least one year of proven experience working, as a technical writer of software documentation
    • Ability to deliver high quality documentation paying attention to detail
    • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
    • Strong communication skills and fluent English C1-C2 (written and verbal)
    • Basic familiarity with software development
    • Knowledge of social analytics tools, online marketing and good understanding of major social media channels
    • Attention to detail


    • 25 days of paid leave
    • Mentoring, training, and career development opportunities
    • Be part of a close-knit, friendly, and supportive team
    • Hybrid model of work
    • Parental bonus
    • Referral bonus
    • Participation in training sessions (internal & external)
    • Annual medical checks
    • Gift cards
    • Additional health care lux package
    • Transportation benefit
    • Gym Membership or Multisport card
    • Food vouchers
    • Refreshing drinks and snacks at the office