Front-End Development Team Lead (Contact Center team)

Say hello to possibilities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

RingCentral’s cloud-based communications platform connects more than 2 million users across the world.

Are you looking for an opportunity where your skills and passion make a difference and where your voice will be heard?

We’re the #1 global cloud-based, communications provider, growing at more than 30% annually, and we’re looking for team-members with an entrepreneurial spark!

We are looking for a talented Front-end Team Lead to join our team. In this position, you will lead one of the five front-end teams working on the Contact Center UI, collaborating with product owners, designers, architects, and other front-end engineers to help develop web-based application interfaces with an emphasis on seamless user experience.

Contact Center UI is a set of applications consisting of an administrative console, an agent application, an analytical portal, various internal npm libraries, and a UI kit. Our UI stack is a combination of AngularJS and React. We are actively working to move fully to the react ecosystem and update all applications to use React 18 and TypeScript.

We are looking at restructuring our UI towards the micro frontend architecture using the webpack 5 federation module. We are big believers in the comprehensive testing automation and CI/CD.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration.

If you’re up for a fun challenge, we want to hear from you!

Responsibilities:

• Lead and coordinate the work of the front-end team.
• Review requirements and translate them into technical implementations.
• Write component and unit tests for your code using react-testing-library and Jest.
• Build modern web applications using the React ecosystem.
• Work with internal npm packages and the UI kit.
• Perform code reviews for other developers and continuously look for opportunities to improve and optimize code quality.
• Analyze, troubleshoot, and solve a wide range of technical problems.
• Effectively communicate and collaborate on design and technology with management and other engineering teams.
• Follow RingCentral’s internal coding style and principles to design and implement business systems based on requirements.

Qualifications:

• Experience in a Team Lead role at least one year.
• Bachelor’s degree in Computer Science, Engineering or a related field or equivalent, is required;
• Experience in building complex web-based user interfaces for enterprise grade commercial cloud services;
• 7+ years experience with JavaScript, TypeScript, React.js, Angular.js, HTML, and CSS;
• 4+ years experience with React.js ecosystem libraries like a redux, saga, hook-forms;
• Familiarity with bundling process and how to configure webpack/rollup from scratch;
• Understanding how to use browser development tools and how to use them in JavaScript code;
• Willingness to take ownership of the tasks and to achieve targets with minimum supervision;
• Experience with SaaS, distributed, highly available, event driven systems;
• Strong problem solving skills, can-do attitude;
• Great communication skills; ability to effectively present ideas and thoughts;
• Experience with Contact Center solutions is a HUGE plus.

What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• ReBenefit Platform Account with 400BGN value monthly.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.