Engineering Lead

• Define, measure and report on platform performance KPIs
• Guide teams in designing scalable, resilient backend systems
• Support performance investigations and platform optimisation efforts

• Promote shared ownership of quality, encouraging teams to build robust automated testing
• Ensure test coverage, test reliability and continuous improvement of testing practices

• Define and champion consistent API design principles
• Oversee the governance of API changes, versioning and documentation quality
• Ensure APIs are discoverable, well-structured and reliable

• Lead refactoring and modernisation initiatives
• Prioritise and track improvements to system health
• Promote best practices in performance tuning, code quality and maintainability

• Participate in decisions on new frameworks, tooling and engineering approaches
• Standardise tooling and processes across teams
• Look for opportunities to improve development workflows and reduce friction

• Support the transition toward microservices and event-driven patterns
• Maintain clear architectural documentation and architectural decision records
• Participate in architecture reviews and cross-team planning

• Define documentation guidelines and ensure they are followed
• Implement structured incident reporting and post-incident review processes
• Promote clear, accessible documentation as part of engineering culture

• Establish and maintain a security-first culture across engineering teams
• Lead threat modelling exercises and coordinate vulnerability remediation

• Drive predictable Agile delivery and support effective planning
• Monitor individual and team performance and promote accountability
• Support hiring, onboarding and continuous development of engineers

• Proven experience in a technical leadership role working on large-scale, business-critical SaaS platforms
• Strong background in backend engineering and distributed systems
• Hands-on experience with PHP and at least one other backend language
• Solid understanding of system architecture, microservices, event-driven systems and API design
• Good knowledge of modern cloud environments, CI/CD practices and observability tools
• Strong understanding of web and browser concepts and how to apply them in production systems
• Experience with performance tuning, debugging and scalability challenges
• Strong interpersonal skills and the ability to build trust across teams
• Practical leadership style focused on enabling engineers and removing blockers
• Strong analytical and critical thinking skills
• A proactive, improvement-minded approach to engineering

• Online interview with the Talent Partner and Engineering Leads
• Online technical interview with the Heads of Engineering

At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

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We want all our employees to feel comfortable expressing their passion, creativity, and individuality at work. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.

About Reward Gateway

Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.

The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.