Project Manager I (Content Management)

PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

We are seeking to add a Project Manager to our Engagement Services Team. Our ideal candidate is located in Bulgaria to work with our Head of Engagement Services located in Miami, Florida.

Our ideal candidate has excellent written and oral communication skills in English, experience managing translations and other projects, is comfortable with new software and has the willingness to work hard in a flexible environment, while maintaining expected level of professionalism.

A Day in the life of the Project Manager:

• Executes day-to-day tasks related to tasks or projects as assigned, logging corresponding expenses in department’s log
• Oversee the lifecycle of translation projects, which includes but is not limited to scheduling, organizing, and monitoring workflows
• Handle projects that involve translation, proofreading, and post-editing
• Flawlessly manages assigned tasks in a timely manner, adhering to defined processes
• Adhere to project timelines and coordinates contractors for on-time delivery of all tasks assigned
• Maintain proper organization of documents/assets, tracking and tagging different versions
• Enable contracts, milestones and keep track of progress of all ongoing tasks
• Receive and execute tasks from internal teams, prioritizing requests and managing contractors/partners
• Perform general research and analysis on latest content trends, or as required per project
• Develop timelines for projects, oversee resource allocation and deliver all tasks by deadlines and budget established
• Manage sprint process for internal requests, mastering task management via Jira
• Accurately log data for all contractor/partners in our contact management system

Required Qualifications – About you:

• Strong written communication skills required
• Strong command and fluency of English language
• Proficiency in Microsoft Office (editing and comparison features) and Excel (ability to create reports, filter and manage data)
• Detail oriented with strong organizational skills
• Enthusiastic problem solver who is able to take ownership on tasks and projects assigned quickly
• Strong research skills and a self-starter attitude
• Ability to manage and prioritize multiple projects and deadlines
• Ability to learn and understand existing complex systems
• Ability to accurately track and clearly communicate status, progress, and any issues on current projects
• Ability to ensure high quality output in a fast-paced environment

Desired qualifications:

• Experience in Translation Project Management, with excellent project management skills.
• Experience recruiting and onboarding linguists and other types of talent
• Experience with freelancer platforms, such as Upwork
• 1+ year project management experience
• Familiarity with foreign languages. Additional native-level language proficiency, a plus.
• Knowledge of SEO preferred
• Knowledge of paid search, including familiarity of requirements for different search engines, such as Google, Bing, Baidu, Naver and Yandex
• Experience with project and contractor management software (Jira, Worksuite, etc.)

Your Pathway To Success

Within the first 3 months of employment

• Develop expertise on all content aspects of internal paid search processes and requirements
• Clearly outline project requirements, convey clear instructions and answer any questions linguists or other contractors/partners may have regarding the scope of their assignment(s)
• Assist, or conduct, recruitment and onboarding of resources, as required per task/project

Within 6 months of employment

• Execute tasks independently, under limited to no supervision
• Support all communication and be the liaison for all contractors/partners
• Reviews and studies the department’s documentation, identifying and closing knowledge gaps through personal efforts, keeping process documentation and other materials up-to-date
• Participate in cross team meetings, contributing with updates on tasks and processes

Within 12 months of employment

• Independently develop timelines according to resources and budget determined with lead
• Develop content strategies, manage content creation and translations, communicating dependencies and timelines to internal teams
• Contribute to improving internal processes and onboarding talent to our service partner network
• Become subject matter expert on all content-related processes and services
• Manage several projects concurrently, ensuring on-time delivery and adherence to our high standard of quality
• Manages internal expectations related to project requirements and timelines

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.