Customer Service Specialists with English

Deliver top-notch customer service with us

When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we brought that belief to life, with offices in various European countries, over 200,000 clients and a strong team of talented professionals, myPOS is creating the future of payments.

Your challenges will be:

• Communicate via various channels with our European customers, providing information regarding our products and services;
• Navigate through various system platforms to address and solve customer requests;
• Maintain relationships with customers. Seek, collect and process customer feedback in order to maximize their satisfaction;
• Constantly develop your knowledge of the products and services offered;
• Support the liaising between clients and other departments in order to ensure prompt reply and higher satisfaction rates;
• Work on shifts as well as on weekends and holidays;

Your profile:

• Excellent command of English language;
• Strong communication and interpersonal skills.
• Willingness to learn and develop.
• Good multitasking, prioritization and organizational skills.
• Good attention to details.
• Ability to work in a team.

What we’ve got to offer:

• Inclusive workplace fueled by creativity and teamwork
• Friendly hi-tech environment.
• 25 days Annual paid leave (+1 day per year up to 30).
• Promotions and a salary review based on performance.
• Quarterly performance-based opportunities
• Full “Luxury” package health insurance including dental care and optical glasses.
• 160 lv. per month for lunch and snacks (8 lv. per day)
• Exciting teambuilding events on a multi-national level
• Onsite fitness, bowling, and relax areas (Varna) or Multisport card (Sofia)
• Did we mention free coffee, snacks and drinks at the office?

Your application will be reviewed in utmost confidentiality following the General Data Protection Regulation. All personal information will be collected only for the purpose of the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted, so keep it tight and fresh – good luck to all of you!

Apply by filling in the form below!