Salesforce Core Technical Lead

Merkle Bulgaria provides global retailers with a single source of expertise, technology, and operational support. We have a proven track record for delivering, managing, and innovating multi-channel commerce platforms for major international brands and retailers, including adidas, Clarins, ASDA, Shiseido, and more. Our world-class team has delivered sites for over 35 brands with more than 400 transactional eCommerce sites in 60 locations and on six continents.

The company has set up a key Sofia technology team of Software Architects, Software Developers, QA Engineers, Project Managers, and Technical Support Specialists as part of a global expansion strategy.

To support this strategy, we are currently looking for talented people for the role of: Salesforce Core Developer

Role Description:

• Designed and implemented secure, robust, scalable technical architectures and Salesforce solutions while working with multiple stakeholders. Leading design workshops to understand business processes, recommend and design a Salesforce solution that suits the client’s needs.
• Create and manage the breakdown of Salesforce solutions into user stories and requirements, estimate each requirement, map dependencies and work with a project manager to build project plans.
• Leverage your deep technical expertise to advise on architectural and technical development, ensuring technical quality and following sound Salesforce solution design principles.
• Lead a delivery team and work with a project manager to ensure the agreed Salesforce solution and infrastructure implementation.
• Allocating project tasks to the development team, ensuring tickets provide sufficient technical details for developers to follow.
• Provide project managers with the relevant information to create project documentation, such as a Project Plan, Gantt Chart, Status Reports, Risk Logs, etc.
• Monitor and assist delivery of development tasks.
• Performing code review to ensure quality and best practice standards are met.
• Managing pipelines for CI/CD
• Managed the testing of the Salesforce solution, provided input to test scripts, and triggered bugs found on the platform.
• Manage change from a technical perspective to support project delivery within budget, scope, quality and time.
• Documenting best practices and operational procedures
• Acting as a role model and advising customers on architectural and technical development best practices during workshops and the project.
• Manage the project handover with customers and other internal teams.
• Collaborating with clients and project teams from a technical perspective for Salesforce solutions across various industries.
• Experience leading technical teams, including Technical Leads and Developers, providing coaching, feedback and support to help them achieve their career goals and grow within the organisation.
• Foster a positive, collaborative, high-performance team culture, focusing on continuous improvement and professional development.

Desired Skills:

• Minimum of 3+ years’ experience leading technical implementations as a Senior Technical Lead.
• Additional 2+ years’ experience in a hands-on Technical Lead role leading technical implementations and project teams.
• Excellent communication (written and oral) and interpersonal skills.
• Strong background in Salesforce platforms, including Salesforce Cloud solutions (Sales, Service, Marketing, etc.), with in-depth knowledge of Salesforce project delivery methodologies.
• Significant experience leading teams to deliver Salesforce projects using various project and program management methodologies in multiple environments.
• Experience designing custom functionality using LWC, Aura, triggers, different custom jobs, flows, and data migrations, as well as a good understanding of Salesforce best practices.
• Experience designing different types of integrations between Salesforce and other systems, for example, integrations using Salesforce APIS, outgoing integrations, web services, Salesforce Connect, MuleSoft and middleware solutions.
• Extensive knowledge and experience of working with Salesforce.com using out-of-the-box Salesforce functionality.
• Experience leading a development team throughout the software development lifecycle, managing the setup of deployment processes and tools.
• Excellent leadership skills with hands-on experience in mentoring and coaching technical teams.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Multiple Salesforce certifications preferred.

Additional information

• We believe in work-life balance and offer all employees 25 days of paid leave.
• We recognise strong talent and go above and beyond to attract and retain the best people, which is why our remuneration packages are among the top on the market.
• We understand there cannot be a „one size fits all“ benefit approach. That is why we have a customisable benefits package that fits your needs.
• Our teams operate using a hybrid work model. They can work from the office or the comfort of their homes.
• Free parking spaces are available for all our employees working from the office.
• Free drinks and snacks in the office will help keep the energy levels up.
• Attend the most popular tech and business events in Bulgaria for free, of course.