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KBC Global Services

Chatbot Developer (Kate Digital Assistant)


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    Tech Stack / Изисквания

    KBC Global Services is the engine behind KBC Group – a leading bank-insurance group with over 45,000 talented employees serving more than 12 million clients across Europe. Since 2021, we have been supporting the digital transformation of KBC Group providing software development, QA, AI, and other IT solutions working on a wide range of projects combining classical IT with digital banking.

    Our community accommodates talented professionals with years of experience as well as recent university graduates of different backgrounds who are results-driven and passionate about the success of our company.

    Are you passionate about designing and developing conversations? And more specifically, the conversations for our digital assistant KATE? Do you want to work with the latest technologies, uphold the quality of the code base and deliver new functionalities to the customer? Then you’ve come to the right place!

    Why us? Because we care. Choosing us, you are choosing a work that works for you.

    As our ChatBot Developer, you would have the following responsibilities:

    • Interpreting functional requirements and translating them into a technical design.

    • Maintaining high standards for the quality of the code.

    • Providing the necessary tests for implementing our test strategy.

    • Working closely with other Kate team members, Product Owner and Scrum Master.


    Key competences that will help you succeed:

    • Relevant working experience with Python (3+ years)

    • Good knowledge of continuous integration & development principles

    • Knowledge of GIT

    • Knowledge of cloud native principles (microservices, RESTful design)

    • Knowledge of basic Linux


    You are a perfect fit for us if:

    • You are interested in exploring the world of KATE.

    • You are proactive and creative: you take initiative to involve the right people and create a proper solution.

    • You are able to work together in a team, but also independently.

    • You are eager to learn and enthusiastic.

    • You are flexible and able to respond quickly to unforeseen circumstances.

    • You have good communication skills in English.


    A significant advantage would be to have:

    • Knowledge of JAVA (preferably Spring)

    • Knowledge of RASA (chatbot)

    • Knowledge of IntelliJ

    • Knowledge of Docker

    • Knowledge of Podman

    • Knowledge of Kubernetes

    • Knowledge of AWS


    We offer:

    • Work-Life balance: 25-day annual paid holiday.

    • Personal Care: Additional medical insurance and pension plan.

    • Food vouchers

    • Fully covered Multisport card.

    • An international and highly diverse work atmosphere.

    • Hybrid way of working with mandatory 50% office presence (Sofia or Varna)

    • Career growth and development: Leadership Development Program, Internal Academies encouraging internal rotations, a wide range of trainings and free access to several learning platforms, language courses and more.

    • Preferential terms for banking and insurance products & services offered by KBC Group companies in Bulgaria (loans rates, life and non-life insurance, etc.)

    • Spot Awards to make you shine: Employee of the month, Exceptional achievements and others.

    • Referral program: recommend a friend to a job and get a bonus.

    •Other remarkable benefits: Marriage and Childbirth bonuses, paid Volunteer Day, many discounted offers from various providers.