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Immedis is a specialist division of a multi award-winning global financial services group established in 1996, with over 1,300 employees in over 33 offices worldwide, providing payroll and tax services to organisations and individuals in over 100 countries every day. Our product and software innovation centre is based in Varna Bulgaria and is home to the team leading the future of our technical platform.
The Immedis Product and Development Team have been fundamental in the design and build of an enterprise-level cloud software and service driven solution for the delivery of international payroll and global mobility tax services – firmly positioning Immedis as the market leaders in global payroll technology and services.
What Are We Looking For:
We are searching for motivated, talented and driven Platform Support Analyst to join our team in Varna The Platform Support Analyst is a cross functional role that works with our Customers and all teams across Immedis to ensure that technical issues are managed to resolution in a timely manner.
You’ll provide knowledge and usage tips, along with performing diagnostics on reported problems. You’ll then work to resolve those issues, which can include working closely with our Technology and Product teams.
Along with providing clear communication and excellent customer service (internally and externally) your primary motive is to never receive the same question twice. You’ll regularly step back, look at the reoccurring questions and issues and develop solutions that address this.
This is a great opportunity for someone to work on leading edge platform and gain great cross functional technical experience.
What Are the Desired Skills:
What We Do For You
We are an entrepreneurial, hypergrowth, global, payroll technology company with global blue-chip customers. We want to appoint a dynamic professional to our Team.
If you are interested in the position you can submit your CV in English by pressing the button „Apply for this position”.
We would like to thank in advance to all candidates. Shortlisted applicants will be contacted for an interview.
When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data if the processing does not meet the requirements of the current legislation or exceeds the stated objectives.