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System Administrator

Hewlett Packard Enterprise (HPE) | София

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Тази обява е публикувана само в DEV.BG Jobs: Преглеждаме значимите български сайтове за обяви за работа (с поне 400 IT обяви за работа). Тази обява не е публикувана в нито един от тях.
18 май
Обявата е публикувана в следните минибордове
  • Sofia, Bulgaria
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    Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

    HPE GreenLake brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster
    and simplify their operations. HPE GreenLake delivers public cloud services and infrastructure as-a-service for your workloads – on premises, fully managed in a pay-per-use model at the edge, in colocations, and in your data center. With HPE GreenLake, corporations will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up their staff to better address other business needs.

    How you’ll make your mark:

    • Deliver 24/7 strategic account support by proactively monitoring, operating and administrating customer IT Environment to ensure proper operation and availability
    • Control and administer hardware and operating system configurations
    • Supervise all customer solutions in scope
    • Provide leadership in technical incident and problem management and in their resolution, working closely with end customers and HPE remote and field support staff
    • Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers
    • Act as a consultant in the service delivery
    • Be an active member of the Data Center Account Team
    • Support service transitioning, customer service tooling and design
    • Identify and contribute to projects to improve product support, customer satisfaction and team efficiency
    • Contribute to the improvement of team performance
    • Communicate effectively with Technical and Non-Technical stakeholders
    • Participate/Drive ITIL based change management, problem management, incident management
    • Develop and grow assigned customer account relationships

    About you:

    • System Administrator experience in one of the following areas: Infrastructure Support, Operating systems, Virtualization, Application support, Cloud, Containers
    • IT Service Management (ITIL) experience
    • Experience in IT Outsourcing and Managed Services is advantage
    • Ability to isolate and solve complex technical/business problems with the ability to interact with people (customer and internal HPE) at all levels, across a geographic region.
    • Demonstrate strong written and verbal communication skills
    • Excellent written and verbal English or German language

    What we can offer you:

    • Attractive compensation package
    • Career and Development – worldwide career opportunities, access to a high-tech Engineering Lab Work That Fits Your Life – 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events
    • Wellness and Health Programs Socially Engaged Community – 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.
    • Exciting Workplace Experience

    If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you

    HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

    HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

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