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Data Center Monitoring Solutions Lead

Hewlett Packard Enterprise (HPE) | София
22 юли
Обявата е публикувана в следните минибордове
  • Sofia, Bulgaria
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    At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

    We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.

    Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

    Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Now we are looking for Data Center Management Tools Engineer to join our dynamic and highly professional GreenLake Management Services (GMS) team.

    HPE GreenLake brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster
    and simplify their operations. HPE GreenLake delivers public cloud services and infrastructure as-a-service for your workloads – on premises, fully managed in a pay-per-use model at the edge, in colocations, and in your data center. With HPE GreenLake, corporations will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up their staff to better address other business needs.

    Data Center Management Tools Engineer will be responsible for the implementation of automated tools, solutions, and techniques to ensure proper monitoring and insights into the performance and the status of the IT infrastructure.

    He/she will ensure visibility across all data center components including servers, storage, network, and software.

    How you’ll make your mark:

    • Implement and maintain ITSM monitoring solutions and tools for new customers and participate in transition project as SME
    • Support and maintain data center monitoring tooling solutions for current customers
    • Develop, test, and customize monitoring alerts
    • Develop, test, and customize infrastructure (performance/availability/configuration) and service management reports
    • Participate in tools development or improvement projects on global level
    • Create inbound or outbound integration between tools using SOAP, REST API etc.
    • Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers
    • Act as a consultant within his field of competence
    • Be an active member of the Account Team
    • Identify and contribute to projects to improve product support, customer satisfaction and efficiency
    • Communicate effectively with Technical and Non-Technical stakeholders
    • Participate/Drive ITIL based change management, problem management, incident management

    About you:

    • Bachelor engineering degree or 5 years of relevant experience
    • Previous experience in installing/maintaining datacenter (and other IT) infrastructure and DCIM tools.
    • Knowledge of networking concepts (e.g., advanced networking/switching/routing).
    • Advanced understanding of and experience with enterprise operating systems (Windows, Linux, etc.), servers, storage, backup
    • Experience with enterprise monitoring systems like Remedy, SolarWinds, Nagios, SiteScope etc.
    • Experience with ServiceNow ITOM (Event management) and ITSM functionalities
    • Experience configuring and managing virtualization technologies (e.g. VMware and Hyper-V)
    • Scripting knowledge/ experience
    • A fundamental knowledge of ITSM and ITIL

    What we can offer you:

    • Continuous technical training and certification opportunities
    • Great opportunity for professional development in the IT field
    • Flexible working time
    • Part of a team that has established itself as a preferred partner for Hi-tech Services & Support throughout EMEA
    • Competitive remuneration package
    • Medical insurance
    • 4 days additional paid leave (total: 24 days)
    • Food vouchers
    • Opportunity to use free HPE parking
    • Life insurance
    • Wellness program
    • HPE badge program including various discounts for products and services
    • Work-life balance program including free legal, financial and psychological consultation

    Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Submit your application in English.

    HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status