Business Analyst

Who we are?

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

Department Context:

ITS Operations and Country Engagement Department (ITSOE) delivers innovative products and services to frontline staff working on over 6,000 projects throughout every Region and Global Practice. Our teams support and enable Bank priorities, boost operations efficiency and effectiveness, and facilitate Operational knowledge discovery. Our delivery model leverages global expertise, design and architecture, leading technology, and robust processes to deliver business solutions that ensure value for money.

Unit Context:

The ITS Country Engagement unit (ITSCE) provides digital support for global and country-specific products, aiding thousands of task teams and country management units in better planning, tracking, and managing their operations, thereby improving country engagement.

Аdditionally, ITSCE enables geospatial capabilities through self service tools and analytics, allowing teams to monitor project preparation and implementation from anywhere.

The ITSCE unit is looking for a Business Analyst to join the Country Solutions team.

The position requires a quality-focused and detail-oriented Business Analyst with a demonstrated track record of providing solutions for high-priority business goals and strategic management decisions.

Key Responsibilities

• Collaborate with stakeholders to gather and document business requirements, with a specific focus on AI features and solutions.

• Create clear, concise, and actionable user stories and acceptance criteria based on documented requirements, ensuring alignment with business needs.

• Work in close partnership with the development team to ensure the successful implementation of product features, providing ongoing clarification and support.

• Actively participate in Agile Scrum meetings and provide expert input on product backlog prioritization, leveraging knowledge of SAFe (Scaled Agile Framework) principles.

• Utilize Azure DevOps for effective management of the product backlog and diligent tracking of progress.

• Conduct thorough user acceptance testing (UAT) to validate that implemented features meet the defined business requirements and acceptance criteria.

• Communicate any changes in requirements to clients and other stakeholders in a timely and professional manner. Develop and distribute meeting minutes, track commitments, and maintain comprehensive documentation to monitor progress.

Selection Criteria:

• Master’s degree in Business, Computer Science, Information Systems, or a closely related discipline.

• A minimum of five years of progressive experience in Information Technology.

• Exceptional written and verbal communication skills, with the ability to convey complex information effectively to team members and stakeholders.

• Demonstrated positive attitude, commitment to continuous learning and professional growth, and a collaborative team-oriented approach.

• Proven experience in SAFe, with a track record of contributing to successful product development leveraging Agile principles.

• Proficiency in utilizing Azure DevOps for backlog management and progress tracking.

• Experience coordinating deliverables across multidisciplinary teams and geographically dispersed time zones.

• Outstanding organizational and time management abilities, with a strong aptitude for prioritizing tasks.

• Ability to thrive in a multi-cultural, international work environment.

• Capacity to work independently and manage multiple tasks concurrently with a high degree of accuracy.

• Advanced problem-solving and analytical skills.

Why Us?

• We are investing in your growth, offering learning and career development opportunities at every level to help you find your spark;

• We offer a virtual-first work environment, promoting a good work-life balance and real flexibility;

• Our company is extremely diverse with representation of 165 nationalities;

• We offer the opportunity to work with colleagues across the globe;

• We offer comprehensive benefits for all employees;

• We are a certified great place to work and a top employer in 25 countries offering a positive work environment that values employee recognition and respect.

HCLTech is committed to protecting and securing the privacy and confidentiality of the Personal Data which it collects directly or indirectly from you when applying for a job at HCLTech either directly or through a third-party human resources agency. This notice (the “Notice”) outlines and explains how HCL Technologies Limited including its subsidiaries, local employing entities, associates, and affiliated companies [collectively referred to as “HCLTech”, “us,” “our”, or “we”] will process your Personal Data in accordance with applicable privacy legislation(s).

https://www.hcltech.com/candidate-privacy-notice