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GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.
We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.
Role Summary:
Seeking individuals for the COR Intelligence Analyst team. These roles are responsible for analysing Cost of Revenue (COR) related expense variances, investigating, and tracking ongoing variances and trends. Also, analysing internal and external data sources for market trending and forecasting purposes.
Duties and Responsibilities:
Required Experience/Qualifications:
Desirable Experience/Qualifications:
Hours/Travel/Shift:
Universal Competencies
Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
Individual Competencies:
Accuracy and Attention to Detail
Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Confidentiality
Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
Flexibility and Adaptability
Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Oral Communications
Knowledge of oral communications issues; ability to express oneself and communicate with others verbally and appropriately.
Problem Solving
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Teamwork
Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.