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Една от всички 75 обяви за IT Business Analyst в София

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Business Analyst (Onboarding/eKYC)

FXCM Тechnementals Technologies | София
11 юни
Обявата е публикувана в следните минибордове
  • Sofia, Bulgaria
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    Job Description

    The role requires expertise in retail customer onboarding processes, research/analytical skills and strong communication skills. A basic knowledge of project management practices is beneficial but may also be learned on the job.

    The ideal candidate excels at problem-solving and analysis and can seamlessly transition between back-end tasks (e.g. research, testing, drafting business requirements) to communication-centric tasks (e.g. liaising with external eKYC vendors and/or internal stakeholders).

    Key Duties & Responsibilities:

    • Support project-based work consisting of research, testing, vendor onboarding, data analysis/sampling, new process/procedure launches;
    • Document processes and workflows;
    • Read and write business requirements for onboarding processes;
    • Directly communicate with prospective and existing third party vendors and internal stakeholders;
    • nProvide ongoing support via interfacing with internal Operations, Product Development, Financial Crimes Compliance, Info Security and third-party vendors;
    • Maintain excellent understanding of onboarding policies and procedures, able to present this information clearly and succinctly to internal and external parties;
    • Implement solutions to improve onboarding policies and procedures;
    • Oversee the implementation of new technologies;
    • Perform recurring and ad-hoc tasks assigned by Management
    • Hours: Full time, 40 hours per week, Monday – Friday


    • Minimum one (1) year of experience in a Business Analyst role working with Agile methodologies – writing user stories and business requirements strongly preferred;
    • Intermediate experience with JIRA, Confluence and Microsoft Office (MS Word, Excel, PowerPoint);
    • Excellent written, verbal and presentation skills;
    • Ability to retrieve and interpret data with accuracy and efficiency;
    • Detail-oriented and highly organized;
    • Ability to multi-task and meet deadlines in a fast-paced, dynamic environment;
    • Self-starter with the ability to work under minimal supervision;
    • All candidates must be able to maintain confidentiality, determine priorities and follow up in a timely fashion

    Qualifications & Requirements:

    • BA/BS degree or some college plus equivalent work experience in a related field;

    All employees working for FXCM must be eligible to work in Bulgaria