Senior Site Reliability Engineer

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Key Responsibilities:

• Design, plan and implement a HA and cost-effective cloud infrastructure with an IaC approach.
• Develop, scale, and maintain an automated CI/CD process using the GitOps approach.
• Implement automation which will improve service maintainability & scalability, and engineering productivity.
• Plan system capacity and develop tooling for product on-demand scaling.
• Troubleshoot and resolve software and technical issues, participate in incident resolution, and perform root cause analysis.
• Participate in an on-call process.
• Plan disaster recovery procedures and develop automation for fast and reliable service restoration.
• Implement security & compliance requirements.
• Interact with development and architecture teams to improve service observability and performance, eliminate logging and monitoring white spots, suggest architecture and process improvements.
• Evaluate and adopt new cloud-native technologies.

Qualifications & Skills:

• 5+ years of technical experience in the same or similar role supporting large-scale and high-load production systems.
• Experience in the development and support of public cloud infrastructure.
• Hands-on experience in running HA applications and development of the CI/CD process in Kubernetes.
• Proven programming skills in Python, Go or similar.
• Good knowledge of Linux environment, TCP/IP, network routing, DNS Familiar with SRE principles, DevOps practices, and modern cloud-native landscape.
• Accuracy, attention to details, ability to follow processes.
• Good communication skills with English level intermediate or above

Nice to have:

• Experience working with contact centers, VoIP solutions.
• Ability to read and troubleshoot Java code if needed.
• Experience in SQL/NoSQL DB’s or attitude to develop skills in this field.

What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• 200 BGN Digital Food Vouchers.
• 120 BGN Gross as part of the salary for Working Expenses Allowance.