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DXC Technology
Windows Technical Support Engineer – Graduate Hiring Program
1 сеп.
Обявата е публикувана в следните минибордове
  • Sofia, Bulgaria
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    DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

    At DXC Technology our employees’ safety and well-being remain a key priority for us. Therefore we continue with stay-at-home recruitment and video interviewing for the foreseeable future.

    We are now hiring for the Graduate Development Program which is giving the opportunity to all young and motivated graduates to gain experience in the real IT world! Do not miss to take advantage of this program and to become a regular DXC employee! Upon joining the graduate program, you will be able to be part of IT training academy and become Windows Technical Support Engineer at DXC Technology!

    The role:

    We are looking for 24/7 Windows Technical Support Engineers. As a Windows Technical support Engineer you will be using your expertise to achieve high-level customer satisfaction by supporting state-of-the-art solutions and minimizing the amount of unplanned downtime in the customer’s production environment providing support 24/7. Your daily challenge will be identifying and solving problems, working on complex incidents affecting thousands of users, defining, executing and implementing standardized changes. You will be working in an environment where fast, educated decisions may save the day, however quality and perfection are our major objective. Working remotely from Bulgaria you will be reaching customers from pole to pole.

    Education and Experience Required:

    • Fluent in verbal & written English;
    • Bachelor or master degree in computer science, software engineering or anything in the IT area;
    • Within 1 year of graduation which may also include relevant work experience;

    Theoretical knowledge OR practical experience with any of the below technologies will be considered as an advantage:

    • Practical experience administrating Windows Server 2008 and later versions;
    • At least basic experience troubleshooting Active Directory and related services (DNS, DHCP, FRS, DFS, KMS…);
    • Hands-on experience with installation, configuration, patching and troubleshooting;
    • Experience in public/ private cloud technologies (e.g. Azure, AWS) is considered a strong plus;
    • Basic Networking knowledge (DMZ, Load balancers, NAT);
    • Experience troubleshooting Microsoft Clustering and Load Balancing is considered a plus;
    • Experience in server virtualization technologies: Hyper-V, VMware ESX/ESXi and vCenter;
    • Experience in administrating Windows-based File & Print solutions;
    • Ability to make hardware and software recommendations for particular cases during troubleshooting process;
    • Microsoft or VMware certification is a plus.
    • Knowledge of Backup and Restore tools for MS platform operating systems and basic SAN knowledge is a plus.
    • Experience with a ticketing system is a plus

    We offer a challenging role including:

    • Continuous learning and technical training opportunities;
    • Chance to work with large, enterprise-scale, high-tech environments
    • Great opportunity for professional development in the IT field.
    • Competitive remuneration package;
    • Medical insurance;
    • 4 days additional paid leave (total:24 days);
    • Food vouchers;
    • Life insurance.
    • Access to multiple discounts and special offer for DXC employees.

    Thank you for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! Only shortlisted candidates will be contacted.

    Please note:
    This is to inform you that DXC Technology is registered as an administrator of personal data to the Commission for Data Protection. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. The personal data provided by you will be processed for the purposes of the selection process as well as for the realization of the legitimate interests of the data controller in respect of any future contract of employment. DXC takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. We inform you and you agree that DXC may provide your personal data to government, municipal institutions, banks, companies, corporate bodies and individuals, where such obligation exists under a special legal provision, where it is necessary for realization of your rights and legal interests as a participant in the selection process, and when it is necessary to realize the legitimate rights and interests of DXC. DXC can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future contract of employment.