AI4IT Development Squad Lead

The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations, improve service quality, and increase productivity across the IT organization.

This role combines hands-on technical expertise, agile leadership, and innovation to develop AI capabilities that automate IT processes, optimize operations, and support intelligent decision-making across the IT landscape.

The AI4IT Squad Lead plays a key role in accelerating the adoption of AI within IT by transforming traditional IT processes into AI-enabled, automated, and predictive services.

This position requires 40–50% travel to deliver solutions, facilitate workshops, and drive AI initiatives.

A job that matters: your tasks

Lead AI Development for IT Use Cases

• Design and deliver AI-driven solutions that improve IT operations and services
• Develop AI capabilities such as intelligent automation, predictive analytics, and AI assistants for IT teams
• Ensure AI solutions are scalable, secure, and production-ready.

Manage the Agile Development Squad

• Lead and coordinate an agile AI development squad
• Plan and prioritize the squad backlog together with product owners and IT stakeholders
• Ensure timely delivery of AI solutions through sprint-based development.

Drive IT Automation and Productivity

• Identify opportunities to automate manual IT processes using AI
• Implement AI solutions to reduce incident resolution times and improve service efficiency
• Contribute to the transformation of IT operations towards intelligent automation.

Provide Technical Leadership in Microsoft Foundry and if possible also within ServiceNow

• Define development standards, architecture guidelines together with Enterprise Architecture, and engineering practices for AI solutions
• Review code and mentor developers and AI engineers
• Ensure alignment with enterprise architecture and security requirements.

Collaborate with IT and Business Stakeholders

• Work closely with IT service owners, platform teams, and architects
• Translate operational challenges into AI-driven solutions
• Communicate progress, outcomes, and value of AI initiatives.

Promote Innovation and Experimentation

• Evaluate emerging AI technologies and identify relevant use cases
• Prototype new solutions and validate their business value
• Encourage an entrepreneurial and solution-driven mindset within the team.

Measure Value and Impact

• Track the impact of AI solutions on IT productivity and efficiency.
• Monitor KPIs such as automation rate, ticket reduction, and incident resolution improvements.
• Continuously optimize AI solutions based on operational results

An experience that matters: your skills

• University degree in Computer Science/ Information Technology
• Minimum 8 years of experience leading software development teams, including 4–6 years in AI solution development using Microsoft Foundry
• Strong entrepreneurial mindset with the ability to challenge the status quo and drive AI-led transformation within the IT organization
• Proven stakeholder management and communication skills, with experience engaging senior leadership
• Experience facilitating AI workshops and a consulting mindset to support idea generation and initiative development
• Relevant certifications in AI / Machine Learning
• Certifications or proven experience in Generative AI and Large Language Models (LLMs)
• Excellent communication and interpersonal skills
• Demonstrated ability to develop innovative solutions to complex technical challenges
• Fluency in English
• Willingness and ability to travel 40–50%

A workplace that matters: our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• 102.26 EUR Food vouchers
• Public transportation card
• Multisport / Coolfit card
• Opportunity for flexibility with a hybrid working model
• Employee Assistance Program (Mental Health, Legal & Financial Counselling)
• Language training opportunity
• Brand new modern office premises in a class A Business building
• Employee referral program
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your development