Jira Cloud Administrator with Automation Expertise

Delasport is a leading iGaming software developer that delivers a one-stop-shop solution for sports betting, online casino, and player account management. Our platform is player-centric and focuses on personalization and cutting-edge technological innovations.

Since its founding in 2010, Delasport has won multiple international awards and has gained a proven track record of excellence, stability, and overall success. Yet, this only motivates us to reach higher and higher.

Currently, Delasport is proud to have over 400 experts in various IT and business fields and several offices: in Bulgaria (Sofia and Plovdiv), Ukraine, Malta.

We seek a skilled Mid-Level Jira Cloud Administrator focusing on automation to join our team. The ideal candidate will manage Jira Cloud projects and enhance our toolset with end-to-end automation capabilities.

YOUR RESPONSIBILITIES:

Jira Cloud Administration:

• Configure and manage Jira Cloud projects, including workflows, screens, fields, and permissions.
• Handle user management tasks, such as permissions, access control, and project roles.
• Implement best practices for organizing Jira projects to enhance team productivity.

ScriptRunner for Jira:

• Write and support basic to intermediate Groovy scripts to automate tasks and enhance Jira functionalities using ScriptRunner.
• Troubleshoot and resolve issues related to existing ScriptRunner scripts and automation.

eazyBI Reporting:

• Create and maintain reports and dashboards using the eazyBI plugin to track project metrics and performance.
• Provide advanced support to existing teams for eazyBI configuration and reporting needs, assisting with data analysis and custom visualizations.

Cross-Platform Automation:

• To streamline processes and improve efficiency, develop and implement automation solutions using Microsoft Power Platform tools, including Power Apps, Power Automate, and MS Teams.
• Integrate Jira Cloud with other platforms, ensuring seamless data flow and automation across the toolset.
• Identify opportunities to automate repetitive tasks and enhance existing processes using available tools.

System Maintenance and Support:

• Monitor Jira Cloud performance and provide support to users for system-related issues.
• Assist in Jira Cloud updates, plugin upgrades, and improvements to ensure optimal system performance.

Collaboration and Documentation:

• Work closely with cross-functional teams to gather requirements and design automation solutions tailored to business needs.
• Document system configurations, automation workflows, scripts, and best practices to support future use and training.
• Train and guide team members on new automation tools and processes to promote best practices.

REQUIREMENTS:

• 2-4 years of experience as a Jira Cloud Administrator, with a focus on project configurations, workflows, and customizations.
• Basic to intermediate knowledge of the ScriptRunner for Jira plugin, including experience with writing and troubleshooting Groovy scripts.
• Experience in creating reports and dashboards using the eazyBI plugin, with the ability to provide advanced support to teams as needed.
• Hands-on experience with Microsoft Power Platform tools like Power Apps, Power Automate, and MS Teams for process automation.
• Understanding of Agile and Scrum methodologies and how to adapt Jira projects to support these frameworks.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.

ADVANTAGE:

• Exposure to other Atlassian tools like Confluence or Bitbucket.
• Knowledge of integrating Jira with third-party applications to extend its capabilities.
• Experience with other business automation tools and platforms.
• Atlassian or Microsoft Power Platform certifications (a plus but not mandatory).

OUR REWARD TO YOU IS:

• Competitive salary package
• 20+ vacation days
• Travel allowance
• Food vouchers
• Birthday vouchers
• Newborn vouchers
• Health Insurance
• Multisport card
• Friendly work environment with positive teammates
• Friday Happy hour filled with free drinks and snacks
• Courses and certifications budget
• Team-building activities
• Great office location