Lead Technical Product Owner (Enterprise/Data)

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

We want to be the leaders in new technology that transforms coffee experiences. At the heart of this is our coffee technology hub in Sofia, developing fresh solutions and reimagining the future of coffee to make greatness every day.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Lead Technical Product Owner (Enterprise/Data) you’ll help make greatness every day too.

The Technical Product Owner will be responsible for owning and managing one or more of our Key Enterprise Technology Platforms. This role requires a combination of technical knowledge, analytical skills, planning ability and strong leadership skills to ensure the successful development, implementation, and optimization of Enterprise technology solutions that align with Costa Coffee’s business objectives

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

● Life, Accident & Disability Insurance

● Healthcare Benefits for you and your dependents

● Preferential rates on a Multisport Card for you and the family

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

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What you’ll do

Being a Lead Technical Product Owner (Enterprise/Data) is your chance to join our exciting hub in Sofia – which means you’ll:

● Take full ownership of Costa’s SharePoint-based environments ensuring a consistent, scalable and user-centres experience.

● Develop, maintain, and prioritize the product backlog ensuring that it is aligned with the overall product strategy and objectives.

● Lead agile development processes, including sprint planning, daily stand-ups, and retrospectives, to ensure efficient and effective delivery of technology solutions.

● Utilise technical knowledge to guide development teams, provide clear specifications, and ensure the feasibility and scalability of solutions.

● Work closely with global teams to harmonise content, structure, and standards across markets; coordinating platform changes around business events, product launches, and operational rhythms.

Who you are

It’s your unique ingredients we’re interested in:

• Agile methodologies: scrum, Kanban, and the principles behind the manifesto

• Experienced in product ownership or technical analysis, with a background in managing enterprise platforms – ideally including SharePoint or similar digital workplace technologies.

• Excellent verbal and written communication, experience maintaining lightweight living technical documentation

• Confident in defining requirements, mapping integration flows, and understanding data structures that underpin enterprise platforms.

• Comfortable working across multiple environments and user groups, including international markets with differing requirements, and operational processes where English is not the native language.

Location – Sofia – Hybrid

The role will be hybrid model with the expectation of being in the Sofia office 2-3 days per week as required. Some international travel may also be required on up to a quarterly basis.