Technical Business Analyst (m/f/diverse)

The company

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Technical Business Analyst in our Business Connectivity team.

Business Connectivity cluster accelerates the transformation of Commerzbank into a digital technology company by developing and promoting internal and external APIs, Kafka technology, MFT applications that are an integral part of our digital infrastructure, positioning Commerzbank in the German market as the first port of call for simple and innovative customer solutions. We built up a team to provide MFT as one of the integration technologies in the bank.

Your tasks:

• Eliciting, gathering, analyzing, and documenting business requirements for MFT workflows and solutions;
• Collaborating with stakeholders internally and externally to translate business requirements into technical specifications, ensuring alignment with business objectives and compliance guidelines;
• Working closely with development and infrastructure teams to define and understand MFT architecture and solutions;
• Assisting in the design, configuration, and testing of MFT solutions following industry standards and security best practices;
• Taking part in defining strategies for migrating legacy file transfer processes to modern infrastructure systems (e.g. API, Kafka, MQ);
• Developing and maintaining clear documentation, including business process workflows, technical specifications, and user guides;
• Working with technical teams to troubleshoot and resolving incidents in a timely manner.

Your profile:

• Experience in understanding, analyzing, gathering business requirements and designing functional solution;
• Ability to understand and advise business as well as IT regarding the best technical / functional solution or set-up of the application;
• Knowledge about managed file transfer platforms is a plus;
• Understanding of IT concepts, most preferable some experience in API and Kafka;
• Flexibility and interest in new functional and technical challenges;
• Fluency in English;
• Fluency in German is a plus but not mandatory;
• University degree in IT or relevant.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work from abroad and work-from-home opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of EUR 80 monthly;
• 6 additional annual days off for exceptional circumstances;
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Challenge accepted? Apply now with your up-to-date CV in English!

Only shortlisted candidates will be invited to interview.