Full Stack Developer – 3rd Level Support (Java Envirnoment)

Support Engineer – Full Stack – 3rd Level support (Java Environment) Support Engineer – Full Stack – 3rd Level support (Java Environment)

Location: Plovdiv, Bulgaria

Employment Type: Full-Time

About Borek Solutions

Borek Solutions Group is a German technology and business services company backed by more than 230 years of combined business heritage across the Borek Group. With operations in Germany, India, and Kosovo, we support international clients through technology solutions, AI and automation services, software development, managed services, and operational support. Today, we employ around 180 professionals globally and continue to expand our international footprint.

Recently we have opened in Bulgaria – where we will run our operation with prominent global clients, something which are also doing in other countries.

Position Overview

We are seeking a skilled Full Stack Developer for Support Engineer – 3rd Level to support and maintain enterprise applications used within sales environment for Trucks, Vans, and Storage Vehicles.

In this role, you will be responsible for analyzing and resolving complex application issues, supporting production systems, and collaborating with development, QA, and business teams to ensure stable and reliable operations.

This role can be also a Full Stack development who would be interested in solving complex issues up to 3rd level support mid and senior profiles are welcomed.

Key Responsibilities

•    Application Support & Incident Management
•    Investigate and resolve complex application incidents and technical issues.
•    Perform root cause analysis and provide sustainable solutions.
•    Support business-critical applications and services.
•    Monitor system performance and ensure operational stability.
•    Coordinate issue resolution with development and QA teams.

Technical Troubleshooting

• Analyze application logs and system behavior.

• Troubleshoot REST APIs, integrations, and database-related issues.

• Support deployment and release activities.

• Assist with configuration, performance, and operational improvements.

• Maintain technical documentation and support procedures.

Collaboration & Continuous Improvement

• Work closely with developers, QA engineers, Business Analysts, and stakeholders.

• Participate in incident reviews and problem management activities.

• Identify opportunities for process and system improvements.

• Contribute to knowledge sharing and operational best practices.

Required Skills & Qualifications

Technical Skills

• Experience supporting enterprise applications in a production environment.

• Knowledge of Java-based applications and Spring Boot environments.

• Experience with SQL and PostgreSQL databases.

• Understanding of REST APIs and web services.

• Familiarity with SOAP Services and IBM MQ is an advantage.

• Experience with GitLab, JIRA, and Confluence.

• Knowledge of Apache Tomcat and application server environments.

• Understanding of software deployment and CI/CD processes.

• Strong troubleshooting and analytical skills.

Professional Experience

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 3+ years of experience in Application Support, Production Support, or Software Support.

• Experience working in enterprise or business-critical environments.

• Experience working in Agile teams.

• Strong communication and stakeholder management skills.

• Fluent English communication skills; German highly is desirable

What We Offer

• Long-term employment opportunity

• Great working culture

• Hybrid model up to 2 days from home

• Chance to work with international teams

• Career growth and development opportunities

How to Apply

For any question contact Miranda Piperku on LinkedIn: https://www.linkedin.com/in/miranda-msc/

Note: We encourage applications from candidates who meet at least 60% of the requirements and are eager to grow into the role.

About Borek Solutions

Learn more about us: https://boreksolutions.de

Join a dynamic international team and be part of our continued growth journey.