Senior Payments Product Manager

What we do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full- stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth. Welcome to Blankfactor!

What to expect on this role

As the Senior Payments Product Manager, your primary responsibility will be effectively to developing and managing a portfolio of payment products for the travel and airline industry. You will work closely with sales and engineering teams to define, develop, and launch new products and features that meet the trends and compete with others in the travel and airline industry.

• Conduct market research and customer analysis to identify customer needs, market trends, and the competitive landscape.
• Define a strategy and develop a roadmap for payment, with a focus on unlocking future platform capabilities and ensuring a seamless customer purchase experience within the travel and airline industry.
• Identify and prioritize highest value user problems and use cases, to unlock maximum business and customer value.
• Collaborate with cross-functional teams, including engineering, IT, marketing, sales, and customer success, to prioritize and launch new products and features.
• Create product requirements and specifications, including user stories, use cases, and acceptance criteria.
• Work closely with the engineering team to ensure product development aligns with the product vision and requirements.
• Partner with sales and marketing teams to develop go-to-market strategies and promotional materials.
• Monitor product performance and customer feedback to identify opportunities for improvement and optimize product performance.
• Coordinate with external partners and vendors to integrate third-party solutions into the products.
• Collaborate with other product managers to ensure product integration and alignment with other products and services.
• Create, maintain and deliver a prioritized backlog of items to improve customer experience and drive value.
• Drive teams and activity towards achievement of specific growth objectives.
• Keep all interested parties informed of plans and status across the product development process.

Qualifications and Tech Proficiency:

• Possess a minimum of 5 years in Product Management.
• A deep understanding of delivery in the payments space for a global consumer facing retail business with focus on travel and airline industry.
• Strong understanding of payment processing, payment security, and compliance requirements in the travel and airlines industry.
• Familiarity with global payments regulations (US, UK, EU), and a curiosity in emerging technologies.
• Delivery-focus, with extensive experience in executing a roadmap and delivering measurable business value.
• Excellent communication skills with the ability to work effectively with stakeholders at all levels of the organization.
• Sharp analytical and problem-solving skills, quickly able to grasp concepts and untangle complex problems.
• Experience in and comfort with collaborating with related disciplines, such as engineering, design, etc.
• Strong analytical and problem-solving skills, with the ability to use data to inform product decisions.
• Ability to work closely with the technical team and understand technical design terminology.
• Have full working proficiency in English.

What you can expect as a member of the Blankfactor team:

• Competitive salary aligning with industry benchmarks
• Up to 25 days paid vacation based on seniority level
• Premium private health insurance coverage
• Multisport card subscription
• $500 dedicated self development budget
• 20 BGN lunch budget when working from the office
• Fresh fruits and Snacks in the office.
• Friendly office atmosphere
• Diverse client portfolio
• Cutting-edge high-tech stack
• Fintech Expertise: expertise in machine learning, data science, big data, and AI, driving innovation and cutting-edge solutions
• Continuous Learning Culture and Support
• Monthly on-site gatherings
• Annual festivities including team-building activities, family BBQs, and end-of-year celebrations

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to religion, race, sex, sexual orientation, gender identity, national origin, or disability.