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The SDM is the single point of contact (SPOC), for the management of the IT Services of the Apex IT Service. The SDM will interface with the customer, delivery/project management, and all delivery resources. The SDM will have a broad understanding of IT operations covering service desk, networking, server and storage.
The SDM will be expected to deliver services customer locations where we are providing Service, across 9 locations globally. This may require out of hours support when required. The role may also require flexibility to undertake International travel from time to time as part of the delivery of service. The SDM will report to the Apex Head of Service Management. The SDM’s principal responsibilities are:
Key duties and responsibilities:
What you will get in return
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page.
If you are looking to take that next step in your career and are ready to work for a high performing organization, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter and salary’s expectations) to email@example.com