AIOPSGROUP is a multidisciplinary digital company at the intersection of eCommerce, Data and Technology. With over 12 years in the eCommerce industry, AIOPSGROUP team has worked with 250+ brands (MCM, Rossignol, Globetrotter to name a few) on large international projects.
We believe in:
Teamwork – AIOPSGROUP works as a big family sharing both successes and failures
Positive work culture – happy employees create happy customers
Transparency – openness, communication and accountability
Innovation – We are always looking for creative ideas to pick the best software solution
Competitive spirit – At its best, workplace engagement based on competitiveness is creating a charged and exciting atmosphere at AIOPSGROUP
Productivity and True Results – Not to repeat ourselves, but Innovation + Transparency + Positive Culture +Competitive Spirit = Productive Work Environment
What Are You Going To Do?
We are looking to hire a Technical Support Engineer with focus on hardware and software setup and maintenance. As a part of our team you will be diagnosing and resolving technical issues related to laptops, desktops, tablets, printers, mobile phones, Microsoft office package and other end-user applications.
Software setup. Installing and maintaining MacOS, Windows and Linux desktop and notebooks; troubleshooting and solving end-user IT problems.
Administration of Active Directory users, groups and shared mailboxes
Troubleshooting VPN and email client issues
Installation, configuration and support of end-user application software
Printers support and management
Work on shifts with a 24/7 team schedule
What Do We Expect?
Experience with Microsoft Office Administration
Experience with one or more of the following: Tricerat, Citrix, Symantec Altiris
Proficiency working with ticketing systems and knowledge bases
Strong experience supporting web and cloud-based applications
Self-starter with proactive attitude
Why Join Us?
Competitive remunerations and benefits package
Opportunity to grow your career and get exposure to international brands, working on complex multi-technology projects
Friendly, yet competitive work environment where everyone’s success is celebrated