AIOPSGROUP is a multidisciplinary digital company at the intersection of eCommerce, Data and Technology. With over 12 years in the eCommerce industry, AIOPSGROUP team has worked with 250+ brands (MCM, Rossignol, Globetrotter to name a few) on large international projects.
We believe in:
Teamwork – AIOPSGROUP works as a big family sharing both successes and failures
Positive work culture – happy employees create happy customers
Transparency – openness, communication, and accountability
Innovation – We are always looking for creative ideas to pick the best software solution
Competitive spirit – At its best, workplace engagement based on competitiveness is creating a charged and exciting atmosphere at AIOPSGROUP
Productivity and True Results – Not to repeat ourselves, but Innovation + Transparency + Positive Culture +Competitive Spirit = Productive Work Environment.
What Are You Going To Do?
As a Director Professional Services, you will be responsible for delivering best-in-class e-commerce implementation services to our customers, overseeing resource management, project delivery and operational success metrics. You will take part in growing and scaling of our software development services operations in terms of people, processes, and tools.
Oversight of Professional Services delivery. Customer point of contact outside of the day-to-day project team
Responsible for quality of delivery and escalation management
Recruiting and hiring the right mix of resources
Collaborative management of staffing needs and proper utilization of team members, based on their skills
Software development and delivery processes optimizations
The Director Professional Services reports to VP Professional Services.
Demonstrated experience leading and delivering software development services
Hands-on skills and ability to identify operational issue and address them swiftly
Experience collaborating with diverse roles within an organization – from senior management to individual contributors
Hands-on, can-do attitude; dynamic and proactive person
Why Join Us?
Competitive remunerations and benefits package
Opportunity to grow your career and get exposure to international brands, working on complex multi-technology projects
Friendly, yet competitive work environment where everyone’s success is celebrated