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A1 Bulgaria

Telecom Application Support Specialist

ApplyКандидатствай

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    Tech Stack / Изисквания

    Bringing ideas to life.

    #MakeITHappen

    Did you know that A1 Bulgaria is working on international projects as well?

    Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

    State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

    You’ll know A1 Bulgaria is the right place for you if you are driven by:

    • Opportunities to learn and build your career;
    • Meaningful work in a stable and fast-paced company;
    • Diversity of people, projects, and platforms;
    • A supportive, fun, and inspiring place to work.

    Would you like to join us?

    Veronika Bencheva is looking for a new team member.

    Accelerate your career as part of our OSS/DevOps Team.

    Your daily routine would include:

    • Working with internal customers to identify and define requirements for new solutions;
    • Enhance and configure application functionality to meet business needs;
    • Database queries to extract data;
    • Executing tasks in Windows corporate environment;
    • Configuration and administration of Inventory Operational Support Systems (OSS);
    • Supporting OSS production systems and platforms;
    • Troubleshooting non-standard solutions with users and internal development units;
    • Automation and orchestration of operational tasks;
    • Root cause analysis of resolved issues;
    • On-call duties per schedule.

    We’ll know you can make it if you have:

    • Experience in ITIL/ITSM (CR, Incidents, SLA) environment;
    • Knowledge in Java SE and Oracle-JVM;
    • Ability to write SQL queries, procedures and functions In Oracle Database;
    • Understanding of telecommunications technologies;
    • Working experience with network inventory;
    • Networking knowledge;
    • Excellent written and spoken English skills.

    Nice to have:

    • Previous experience in application support and development;
    • Experience with Jira/Atlassian products;
    • Experience with Cramer application;
    • Knowledge in Windows corporate environment.

    Our gratitude for the job done will be eternal, but we’ll also offer you:

    • Innovative technologies and platforms to “play” with;
    • Modern working environment for your comfort;
    • Friendly, ambitious, and motivated teammates to support each other;
    • Thousands of online and in-person learning opportunities to grow;
    • Challenging assignments and career development opportunities in multinational environment;
    • Attractive remuneration package;
    • Flexible working schedule and opportunity for home office;
    • Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

    Do you want to learn more? See us in action in our A1 Blog.

    Sounds good? Apply now!

    Deadline for applications:  26 May 2024

    Only shortlisted candidates will be contacted.