Въведи своя e-mail и парола за вход, ако вече имаш създаден профил в DEV.BG/Jobs

Забравена парола?
Създай своя профил в DEV.BG/Jobs

За да потвърдите, че не сте робот, моля отговорете на въпроса, като попълните празното поле:

77+23 =
Забравена парола

Въведи своя e-mail и ще ти изпратим твоята парола

A1 Bulgaria

Private Cloud Operator


Обявата е публикувана в следните категории

  • Anywhere
  • Съобщи проблем Megaphone icon

Съобщи за проблем с обявата


    Какво не е наред с обявата?*
    Моля опиши ни, къде е проблемът:
    За да потвърдите, че не сте робот, моля отговорете на въпроса, като попълните празното поле:
    Tech Stack / Изисквания


    Challenge mastered.


    Did you know that A1 Bulgaria is working on international projects as well?

    Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

    State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

    You’ll know A1 Bulgaria is the right place for you if you are driven by:

    • Opportunities to learn and build your career;
    • Meaningful work in a stable and fast-paced company;
    • Diversity of people, projects, and platforms;
    • A supportive, fun, and inspiring place to work.

    Would you like to join us?

    Spasimir Arsov is looking for a new team member.

    Your daily routine would include:

    • Coordination of incidents and application of incident management methods;
    • Helping specialists solve incidents and conduct problem/change management;
    • Handling Mails, Calls and Tickets forwarded from A1 1st Level Service Lines;
    • Being a central contact person for complex customer issues and supporting of smooth operation of the cloud platform;
    • Ensuring compliance with the service level agreements (SLA) and key quality indicators (KPI) as part of 7×24 operation with on-call service;
    • Direct customer interaction;
    • Conducting administrative activities with operating systems (Windows, Linux) in virtualized server environments (VMware);
    • Conducting administrative activities with VMWare Cloud Director Handling of virtualization technologies (Clustering, Container Management) and their virtualization dependencies;
    • Working with VMware NSX, Cisco ACI and Cisco Fabricpath;
    • Coordinating of the technical/operational documentation;
    • Ensuring the error-free delivery of all services.

    We’ll know you can make it if you have:

    • Experience in incident management and a solution-oriented approach;
    • Broad IT knowledge and understanding of complex relationships to bring about a solution;
    • A passion for Cloud Technologies and their technical functionality;
    • A high level of process understanding as well as excellent analytical thinking and key figure orientation;
    • Experience with ITIL Framework;
    • Continuous improvement of IT services with Cloud technology;
    • Customer and solution oriented way of thinking.

    Any of the following will be considered an advantage:

    • ITIL certification;
    • Windows/Linux or VMWare Certification;
    • Knowledge of IT Service processes and tools;
    • More than two year’s experience in technical customer interaction and Operating System Administration;
    • German and English Language Skills.

    Our gratitude for the job done will be eternal, but we’ll also offer you:

    •  Innovative technologies and platforms to “play” with;
    •  Modern working environment for your comfort;
    • Friendly, ambitious, and motivated teammates to support each other;
    • Thousands of online and in-person learning opportunities to grow;
    • Challenging assignments and career development opportunities in multinational environment;
    • Attractive remuneration package;
    • Flexible working schedule and opportunity for home office;
    • Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

    You want to learn more? See us in action in our A1 Blog.

    Sounds good? Apply now!

    Deadline for applications: 20 August 2024

    Only shortlisted candidates will be contacted.