Mobile Device Management (MDM) administrator

Future remastered.

#MakeITHappen

Did you know that A1 Bulgaria is partnering with some of the largest tech companies to bring innovations to its customers?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

We are looking for a driven, independent thinker, with excellent communication skills to join our Technology team in Sofia, Bulgaria. You will be working with our international team across Europe, where your knowledge and advice about MDM will be highly appreciated.

This position may be required to assist with on call work based on the business needs.

Your daily routine would include:

• Be responsible for the design, implementation, migration, operation, and support of Mobile Device/App Management and Cloud solutions for iOS, Android and Windows 10 (for internal and external customers);
• Solving incidents and problems with customer interaction;
• 3rd level responsibility of services and communication/negotiation with manufacturers and suppliers;
• Be responsible for the transfer of operations and takeover of services, including the independent planning and execution of maintenance windows as well as continuous improvement/optimization of the stability and efficiency of services through automation;
• Be responsible for the creation and maintenance of service documentation, development and provision of KPIs/reports as well as responsibility for incident, problem, and change management.

We’ll know you can make, it if you have:

• Minimum 3 years of professional experience as a Mobile Device Management (MDM)/Mobile Device administrator;
• Strong knowledge in the technical areas of Windows 10, Office 365, MS System Center and Azure (preferably corresponding Microsoft certifications), MS Cloud (Azure, Mobile Device/App Management, Intune) and scripting knowledge;
• Basic knowledge of core IT-services (AD, DNS, DHCP, Clustering, Network, …);
• Experience in the conception, development, and implementation of Enterprise Mobile Device/App Management and Cloud solutions;
• Ability to work with limited supervision and prioritize workflow as needed while maintaining communications with other support personnel and supervisor;
• Ability to work on multiple priorities effectively;
• Certifications for Android and Apple (iOS and MacOS) will be considered as advantage;
• Very good written and spoken English.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!

PS It’s all very real, we’ve got all kinds of awards as well to prove it.

Deadline for applications: 4 January 2024

Only shortlisted candidates will be contacted.