Cloud Support Specialist

It’s your life.

It’s your opportunity.

#MakeITHappen

Did you know that A1 Bulgaria is partnering with some of the largest tech companies to bring innovations to its customers?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?

You will grab our attention if you are curious, autonomous, embrace learning new things every day, and exploring new technologies.

If you are curious about keeping production systems up and running and solving complex IT and Mobile Network problems, we are the place to be!

Some of the challenges you will be working on:

• Investigate and troubleshoot complex technical problems;
• Provide root cause analysis and high-quality technical support;
• Liaise closely with internal teams to reproduce and resolve issues;
• Identify areas for improvement and propose solutions to improve products and Services;
• Contribute to the development and maintenance of the knowledge base and Documentation.

We’ll know you can make it if you have:

• A prior exposure to private and/or public cloud and/or have certification/s (considered as a plus);
• 3+ years of experience with Linux and CLI;
• Significant experience using Operating Systems, Linux systems and virtualization systems;
• Experience with the fundamentals of Network TCP/IP;
• Experience with Problem Management and Problem-solving;
• Familiar with KVM virtualization;
• Familiar with GIT;
• Good technical knowledge in building, deploying and maintaining cloud Services;
• Excellent communication and interpersonal skills;
• Excellent written and spoken English skills;
• You are comfortable working in a distributed team.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!

PS It’s all very real, we’ve got all kinds of awards as well to prove it.

Deadline for applications: 4 January 2024

Only shortlisted candidates will be contacted.