Application Support Engineer

It’s your life.

It’s your opportunity.

#MakeITHappen

Did you know that A1 Bulgaria is developing own AI projects and solutions?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

For our team we are looking for: Application Support Engineer

A1 is much more than just a telecommunications company. As part of the A1 Telekom Austria Group, we drive digitization in 7 countries with innovative solutions and new business areas. Develop yourself further with us.

Your daily routine would include:

• Managing the Identity Management Solution – we do not manage accounts and access manually – we manage the system, which does it for us;
• Working on business and technical requirements, solutions, integrations, design, execute test and implementation plans. All this to ensure adherence to standards and best practices;
• Promoting continuous adoption, provide training, communication, and education of IAM capabilities, functions, and standards;
• Identifying and resolving technical issues / problems with your applications and their integrations;
• Troubleshooting issues with the business processes and issues with the technical implementation and possibly issues with the data, or the network, or the infrastructure;
• Working with industry leading solutions by IBM, SAP, Microsoft, etc.

We’ll know you can make it, if you have:

• Hands-on experience in supporting and administration of business-critical systems;
• Practical experience using SQL for log analysis and Bash Scripting for automation;
• Knowledge of IT service lifecycle management processes – development, testing, deployment, incident & change management and backups;
• Power user skills in Windows and/or Linux OS;
• Good command of English – both verbal and written;
• Basic to mid-level understanding of scripting – Java or JavaScript.
• Bachelor’s degree in Telecommunications / Computer Science / IT or related is a plus;

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Sounds good? Apply now!

PS It’s all very real, we’ve got all kinds of awards as well to prove it.

Deadline for applications: 21 December 2023

Only shortlisted candidates will be contacted.